Analyst

The ideal candidate must possess strong communication skills, with an ability to listen and comprehend information and share it with all the key stakeholders, highlighting opportunities for improvement and concerns, if any. The candidate must be able to work collaboratively with teams to execute tasks within defined timeframes while maintaining high-quality standards and superior service levels. The ability to take proactive actions and willingness to take up responsibility beyond the assigned work area is a plus.

Analyst Role and responsibilities:

• Accurately process vendor and subcontractor invoices ensuring alignment with purchase orders
• Coordinate with internal stakeholders to generate POs and obtain approvals
• Manage timely vendor payments for raised invoices and maintain proper tracking
• Resolve billing queries and disputes raised by internal teams and vendors
• Maintain organized records of all billing-related documents including POs, approvals, and agreements
• Ensure adherence to SOPs and contractual terms in all billing operations
• Generate monthly MIS billing reports
• Handle monthly vendor compliance and prepare monthly accruals data
• Manage all aspects of the petty cash fund
• Track and renew agreements, AMC services, and vendor SLAs
• Coordinate with internal stakeholders for approvals and invoice processing
• Conduct routine facility inspections to ensure upkeep and maintenance of premises
• Administer weekly CCTV monitoring and report observations.

 Skills and Requirements:

• Proficiency in MS Excel and ERP systems (SAP/Oracle/Tally or similar)
• Knowledge of procurement processes and financial accounting principles
• Familiarity with compliance requirements and vendor management
• Strong attention to detail and accuracy
• Excellent communication and negotiation skills
• Ability to manage multiple tasks and meet deadlines
• Problem-solving and dispute resolution capabilities
• 3–5 years of experience in billing, procurement, or vendor management roles

eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience.

eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.