Analyst

The candidate must possess functional knowledge of the travel operations. The candidate must be able to assist in day to day travel admin coordination and operations. The candidate must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction. Ideas must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors.

Analyst Role and responsibilities:

• Arrange employee/client stay at Guesthouse or hotels as per Travel Requests (TRs)
• Arrange cars for employee/client and monitor the vendor service 
• Weekly inspection of Guesthouse and conduct employee feedback
• Assist to process Travel Request and complete its status in travelportal.
• Assist team to process documents like covering/invitation letters for Visa processing
• Assist travellers with Forex and Insurance requirement
• Coordinate with eClerx authorized travel agency to process flight bookings for travellers
• Monitor issuance of boarding pass to all the travellers 
• Administer and review travel service contracts.

Technical and Functional Skills:

• Bachelor's degree with 1+ years of experience.
• MS Office exposure
• Customer service orientation and good communication skills
• Sense of ownership is a must to drive and work with a sense of urgency 
• Flexible in working hours to accommodate work requirement

eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience.

eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.