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Accounts Receivable (AR) Caller - ( Job ID - 23924)

Posted 14 Days Ago
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In-Office
Mumbai, Maharashtra, IND
Junior
In-Office
Mumbai, Maharashtra, IND
Junior
Call US insurance companies to check claim status and payments; follow up on unpaid, denied, or partially paid claims; analyze denials and resolve claims; document call outcomes and update patient accounts; escalate complex issues; meet productivity and quality targets; maintain HIPAA and company policy compliance. Night shift role.
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Job Opening — Accounts Receivable (AR) Caller

Department: RCM Experience: Fresher / 2–3 Years Shift: 7:00 PM – 4:00 AM IST (Night) Location: Malad W, Mindspace
Education: Graduate B. Com, BBA, BA, BMS

Roles & Responsibilities

  •   Call US insurance companies to check claim status and payment details.

  •   Follow up on unpaid, denied, or partially paid claims.

  •   Analyze denials and take appropriate action for claim resolution.

  •   Document call outcomes and update patient accounts in the billing system.

  •   Escalate complex issues to supervisors when required.

  •   Meet daily productivity and quality targets.

  •   Maintain compliance with HIPAA and company policies.

    Required Skills

  • Good verbal and written communication skills in English

  • Excellent analytical and problem-solving ability

  • Attention to detail and ability to handle multiple tasks

  • Basic computer proficiency — MS Office, typing speed

  • Willingness to work in US shifts/night shifts.

  • Ability to handle feedback constructively and continuously improve performance

    Salary - 25000-30000 per month




Requirements
  • Good verbal and written communication skills in English

  • Excellent analytical and problem-solving ability

  • Attention to detail and ability to handle multiple tasks

  • Basic computer proficiency — MS Office, typing speed

  • Willingness to work in US shifts/night shifts.

  • Ability to handle feedback constructively and continuously improve performance



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