Associate Manager – Account Management

Job Description:

Dentsu is looking for a dynamic and client-focused Associate Manager – Account Management (Digital) to join our team in Worli, Mumbai.

The ideal candidate should have strong experience in digital client servicing, campaign management, and stakeholder coordination. This role will be responsible for managing day-to-day client communication, driving campaign execution, and ensuring the timely delivery of high-quality digital solutions aligned with business objectives.

Job Title: Associate Manager – Account Management (Digital)

Company: Dentsu

Location: Mumbai (Worli)

Key Responsibilities

• Act as the primary point of contact for day-to-day client interactions

• Understand client objectives and convert them into clear and actionable briefs

• Coordinate with internal teams including creative, strategy, media, analytics, and production

• Manage end-to-end execution of digital campaigns across social media, content, and performance channels

• Develop and maintain content calendars, project timelines, and approval trackers

• Monitor campaign performance and interpret key social media and digital metrics

• Prepare weekly and monthly reports with actionable insights and recommendations

• Ensure all deliverables are aligned with brand guidelines and client expectations

• Prepare presentations, status reports, meeting notes, and campaign updates

• Identify opportunities for account growth and process improvements

• Build strong relationships with clients and internal stakeholders

Desired Skills & Qualifications

• Experience: 2+ years of experience in digital account management or client servicing within an agency environment

• Experience handling banking, financial services, or BFSI clients

• Qualifications: Bachelor’s degree in Marketing, Communications, Business, or a related field

• Strong understanding of digital marketing, social media, content strategy, and reporting frameworks

• Excellent communication, presentation, and stakeholder management skills

• Strong project management and organisational abilities

• Proficiency in Microsoft Excel and PowerPoint

• Ability to manage multiple campaigns in a fast-paced environment

• Exposure to integrated marketing campaigns and digital media

Candidates who are available to join immediately will be preferred.

To apply, please share your updated CV by filling out the complete Job Application Questionnaire while applying online for a faster process, or by emailing the details listed below to [email protected] (this helps us process your application faster):

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