Jobs at Dentsu Creative

Design and document solution architectures, evaluate options for time/cost/compliance, ensure governance and due diligence, oversee and assure quality of solutions delivered by junior solution architects, and shepherd solutions through delivery for internal and external clients.

Lead end-to-end DevOps and SRE for multiple enterprise apps on Azure: design and manage CI/CD with GitHub Actions, AKS/container orchestration, service mesh (Istio), IaC (Terraform/ARM/CloudFormation), monitoring/observability, security, cost optimization, and stakeholder collaboration to enable reliable, automated releases across MERN, Python, and AI-enabled applications.

Lead architecture and engineering for multi-agent and LLM orchestration systems. Build and maintain agentic stacks (CI/CD, testing, monitoring, deployments), create reusable agent components and prompt templates, evaluate LLM providers, mentor engineers, and produce runbooks and operational playbooks across multiple client implementations.

Lead research and survey analytics for assigned clients: develop service-line strategy, manage team, handle client escalations, prepare client reviews, drive proposals and business growth, implement quality improvements and automation, innovate service offerings, monitor competitors, and coach team members.

Lead the AI-native product portfolio from business case through retirement: define strategy and experiments, write PRDs, prioritize and ready work for engineering, measure adoption and financial impact, and manage Product Owners and cross-functional dependencies to deliver validated AI automation and revenue-differentiating products.

Oversee architecture for CDP solutions, guide teams, ensure compliance with data standards, evaluate technologies, and manage customer journey orchestration.

Lead and coordinate client-focused development activities across accounts, managing project plans, forecasting, reporting (Salesforce/TRR), analytics for client segmentation and growth, running touch-point meetings, conducting market research, and supporting P&L rollouts with cross-functional teams.

Entry-level graduate trainee supporting Dentsu network through hands-on motion graphics and video-related work. Works in a fast-paced, team environment, conducts research, utilises platforms to manage team/client programmes, supports team goals and initiatives, participates in advanced projects, and engages in networking and mentorship for industry exposure and professional development.

Lead paid media strategy and P&L for multi-platform campaigns (Google, Meta, LinkedIn, programmatic). Oversee large budgets, optimize ROAS and KPIs, manage cross-functional execution, and mentor teams while driving testing, automation, and AI adoption.

Manage month-end financial processes including unbilled revenue, AR/AP, vendor payments, contract custody, revenue assurance, MIS reporting, audit coordination, client/vendor registration, and expense controls to ensure timely billing, collections, and compliant P&L reporting.

Manage a service line/unit by developing business plans, improving MIS and processes, preparing for client reviews, supporting account growth through proposals, implementing quality and automation initiatives, monitoring competitors, and coaching team members.

This role leads the Research and Survey Analytics discipline, ensuring operational performance, strategic planning, and team development to achieve business objectives.

Lead QA to embed quality into solution delivery: define and maintain unit tests, implement telemetry (InfluxDB/Grafana/Prometheus), manage defects and risks, ensure production-like test environments, mentor teams, and communicate status to senior stakeholders.

Lead design, architecture, and implementation of Salesforce Commerce Cloud (SFCC) and OMS solutions. Architect integrations, guide development teams, enforce best practices, troubleshoot production issues, support CI/CD and deployments, mentor engineers, and collaborate with stakeholders to deliver scalable, secure ecommerce solutions.

Lead enterprise CDP and MarTech architecture engagements: define future-state architectures, oversee multi-platform integrations (CDP, CRM, AdTech, Analytics, AI), ensure data governance and privacy, drive ingestion pipelines and activation workflows, embed AI/ML capabilities, mentor teams, and translate business requirements into scalable technical solutions.

Lead architecture and delivery of Salesforce Data Cloud CDP solutions: design data models and ingestion pipelines, integrate Data Cloud with MarTech (MCP) for activation and personalization, ensure data quality/privacy compliance, troubleshoot integrations, mentor engineers, and support audience segmentation and journey orchestration.

The Associate Director of Account Management ensures smooth campaign execution, builds media owner relationships, and collaborates with various departments to achieve campaign goals.

Design and deliver enterprise-grade cloud and Qualtrics solutions: lead discovery, end-to-end architecture, integrations and serverless development, ensure governance, scalability and compliance, support pre-sales, conduct code reviews, advise clients, and oversee delivery across multiple industries.

Lead and scale multi-disciplinary software engineering teams delivering Promotions and Loyalty Services platforms. Own delivery quality, architecture, timelines, KPIs, risk mitigation, and client/stakeholder relationships. Provide technical guidance, support solutioning and pre-sales, manage hiring, performance, and career development, and drive engineering best practices across global teams.

Lead architecture and engineering for multi-agent LLM systems, build agent components and orchestration pipelines, set engineering standards, mentor senior engineers, evaluate LLM providers, and produce operational runbooks and deployment patterns for client implementations.