OpenAI Logo

OpenAI

Account Director, Digital Natives

Posted One Month Ago
Be an Early Applicant
Hybrid
Mumbai, Maharashtra, IND
Senior level
Hybrid
Mumbai, Maharashtra, IND
Senior level
Manage digital-native customer accounts throughout the sales lifecycle, from pipeline generation and complex deal strategy through deployment and renewal. Own revenue targets and forecasts, develop account plans, analyze account and market intelligence, and advise C-level stakeholders on AI adoption. Collaborate with solutions, engineering, marketing, finance, product, and operations teams to deliver customer programs, influence product strategy, and support team growth.
The summary above was generated by AI

About the team

OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.

In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.

About the role

Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy.

You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI.

This role can be based in Delhi or Mumbai

In this role, you'll:

  • Manage a portfolio of customer accounts, developing and executing strategies for a comprehensive account plan

  • Support your customer accounts from initial engagement to successful deployment and through to renewal

  • Partner with solutions and research engineering to build and execute complex customer programs and projects

  • Own a revenue target

  • Manage revenue forecasts

  • Analyze key account metrics to create reports and provide insights to internal and external stakeholders

  • Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies

  • Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering

  • Support the recruitment and onboarding of other teammates

  • Support the development of company culture

We're seeking someone with experience including:

  • 7+ years selling and renewing platform-as-a-service and/or software-as-a-service

  • Designing and executing complex deal strategies

  • Supporting the growth of fast-growing, high-performance companies

  • Working directly with c-level executives

  • Communicating technical concepts to customers and internal stakeholders

  • Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence

You might thrive in this role if you:

  • Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.

  • Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.

  • Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.

  • Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.

  • Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Similar Jobs

An Hour Ago
Hybrid
Mumbai, Maharashtra, IND
Senior level
Senior level
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Leads partner-focused presales for ServiceNow transformation solutions. Conducts discovery workshops, product demonstrations, solution architecture discussions, technical scoping, competitive positioning, and partner enablement. Serves as a trusted technical advisor to sales, system integrators, customers, and executives while supporting pipeline development, co-selling, and go-to-market activities. Provides product feedback and thought leadership through workshops, events, white papers, and industry forums.
Top Skills: Advanced AnalyticsAICloud PlatformsCRMMulti-TenancyServicenowWorkflow Automation
An Hour Ago
Remote or Hybrid
India
Mid level
Mid level
Aerospace • Artificial Intelligence • Cloud • Machine Learning • Software • Cybersecurity • Defense
Supports combustion and emissions design and analysis for aerospace engines, APUs, and advanced technology programs. Performs CFD, thermal, and FEA analyses; develops engineering tools and methods; ensures project, process, and product compliance; and resolves complex technical problems. The role also contributes to turbomachinery and gas-turbine combustor modeling involving turbulence, combustion, and emissions, using tools such as Fluent, STAR-CCM+, Synopsys Workbench, and Siemens NX.
Top Skills: Ai/MlCC++CfdFinite Element Analysis (Fea)FortranJavaSiemens NxSiemens Star-Ccm+Synopsys FluentSynopsys WorkbenchThermal Analysis
2 Hours Ago
Hybrid
Mumbai, Maharashtra, IND
Senior level
Senior level
Artificial Intelligence • Big Data • Enterprise Web • Fintech • Software • Financial Services
Leads engineering and data science teams building AI/ML data collection systems for large-scale unstructured data. Provides technical direction across NLP, classifiers, LLMs, MLOps, data pipelines, cloud platforms, security, and system operationalization. Responsibilities include mentoring and hiring talent, overseeing scalable model and pipeline development, collaborating cross-functionally, improving delivery processes, and ensuring reliable, secure, high-performance solutions.
Top Skills: Apache AirflowApache KafkaCloud Data PlatformsDockerJavaKubernetesLarge Language ModelsMlopsNlpPythonSnowflakeSQLTransformers

What you need to know about the Mumbai Tech Scene

From haggling for the best price at Chor Bazaar to the bustle of Crawford Market, the energy of Mumbai's traditional markets is a key part of the city's charm. And while these markets will always have their place, the city also boasts a thriving e-commerce scene, ranking among the largest in the region. Driven by online sales in everything from snacks to licensed sports merchandise to children's apparel, the local industry is worth billions, with companies actively recruiting to meet the demands of continued growth.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account