Manage and convert prospective student leads for undergraduate and graduate digital marketing programs. Counsel learners through phone, email, chat, interviews, and walk-ins; coordinate admissions, fee collection, education loan vendors, and internal teams. Own the sales and enrollment lifecycle, achieve revenue, collection, referral, and application reactivation targets, track conversion performance, and optimize admissions strategies.
Work Timings: 10:00 AM – 7:00 PM
Working Days: Monday to Saturday
Work Mode: Work from Office (100%)
Location: Lower Parel (West), Mumbai
Reports to: Admissions Manager
About IIDE:IIDE is India’s leading digital business school, offering industry-relevant programs in digital marketing, AI, and business. With a strong focus on experiential learning, we equip students, graduates, and working professionals with the skills required to thrive in today’s digital-first world.
Backed by a community of 500,000+ learners and 250+ industry experts, IIDE delivers hands-on training, real-world projects, and robust placement support. With campuses in Mumbai and Delhi, we continue to expand our presence across India and globally.
As the Academic Counselor at Lower Parel (West), Mumbai, you will play a pivotal role in guiding prospective students through IIDE’s Digital Marketing programs across Undergraduate and Graduate categories. This role involves managing and converting leads, driving enrollments, and achieving revenue and collection targets while ensuring a seamless admissions experience for learners. You will closely collaborate with internal teams and external stakeholders to uphold high standards across the admissions process.
● Lead Management & Conversion:
○ Manage and convert leads for various digital marketing programs across Undergraduate and Graduate categories.
○ Own the complete sales and closing lifecycle for assigned leads.
○ Achieve weekly enrollment, revenue, and collection targets through effective lead nurturing and conversions.
● Counseling & Admissions Coordination:
○ Provide detailed counseling and program information to prospective learners via phone, email, and chat.
○ Conduct interviews and coordinate admissions formalities for new joiners.
○ Attend walk-ins and counsel potential learners on admissions-related queries.
○ Follow up with prospective leads who have shown interest or visited IIDE.
● Fee Collection & Vendor Coordination:
○ Assist students through the fee collection process and ensure timely payments.
○ Coordinate with external vendors, including education loan providers, to facilitate admissions.
○ Collaborate with internal departments to ensure a smooth and seamless enrollment journey.
● Sales Optimization & Reporting:
○ Maintain and improve sales conversion rates through consistent tracking and performance analysis.
○ Generate referral sales and reactivate old/lost applications to meet batch targets.
○ Maintain a revenue-driven mindset and continuously optimize sales strategies for existing offerings.
● Additional Duties:
○ Meet weekly and monthly admissions targets aligned with organizational goals.
○ Ensure achievement of referral sales and application reactivation targets.
○ Perform any other reasonable duties as requested by management, aligned with the broad scope of the position.
Who You Are:● Must-Have:
○ 2–3 years of experience in admissions, academic counseling, or a similar role.
○ Strong written and verbal communication skills with excellent presentation abilities.
○ Strong interpersonal and relationship-building capabilities.
○ Proven track record of achieving admissions, sales, or revenue targets.
● Should Have:
○ Strong numerical aptitude with the ability to optimize sales strategies.
○ Experience working in fast-paced, target-driven, high-pressure environments.
○ Effective multitasking, analytical thinking, and problem-solving skills.
● Nice to Have:
○ Experience in the education or edtech sector.
○ Familiarity with CRM systems and sales performance tools.
Why Join IIDE?- Work with one of India’s fastest-growing digital education brands
- Gain exposure to end-to-end admissions and student counseling processes
- Collaborative and high-growth work environment
- Opportunity to directly impact learners’ educational and career journeys
- Strong learning and career development opportunities within the education industry
You’re someone who:
- Is passionate about guiding students and helping them make informed career decisions
- Thrives in a target-driven and fast-paced environment
- Enjoys interacting with people and building meaningful relationships
- Is proactive, detail-oriented, and solution-driven
- Has a strong ownership mindset with a focus on achieving outcomes and delivering results
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