Teams at Zoom

Design and build full‑stack Quality Management solutions for Zoom Contact Center. Implement scalable backend services (Java) and frontend interfaces (React/TypeScript), create and manage RESTful APIs, integrate AI/ML features, collaborate cross-functionally, and improve customer experience and operational efficiency.

The Senior Data Scientist will engineer Zoom's Revenue Intelligence Engine, developing scalable systems for lead scoring and churn prediction while collaborating with various teams to provide data-driven insights.