VitalEdge Technologies
Teams at VitalEdge Technologies
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Software
Provides functional support for ERP finance applications, owns customer incidents, troubleshoots issues, prioritizes support cases, and meets SLA and KPI targets. Partners with global product and technology teams, gathers customization and integration requirements, monitors support queues, assists support colleagues, and serves key customer accounts. The role requires finance expertise, strong communication, ERP implementation or support experience, scheduled support shifts, Australia time-zone availability, work on Indian holidays, and onsite travel to Australia.
Software
Monitor and investigate security alerts, respond to incidents, conduct forensic analysis, manage vulnerabilities, secure cloud environments and APIs, support compliance audits, automate security tasks, and deliver security awareness training. The role requires experience with security operations, incident response, Active Directory, networking, Azure, SIEM and IDS/IPS tools, relevant security certifications, and prior CISO team experience.
Software
Develop, enhance, and support business-critical mobile applications for Android and iOS. Responsibilities include designing scalable features, integrating enterprise systems and third-party services, monitoring application health, resolving production issues, supporting releases, contributing to CI/CD, conducting code reviews, mentoring junior developers, and improving application reliability, security, and support processes.