Teams at Veta Virtual

Own end-to-end revenue operations for roofing/construction projects: generate invoices and progress billings, reconcile discrepancies, manage collections, support revenue reporting and job costing, optimize QuickBooks Online and field-service systems, and communicate with clients, insurers, and subcontractors.

Provide first-line customer and light technical support for a fintech/crypto platform via calls, chats, and email. Troubleshoot logins, transactions, wallet connections, document interactions in the CRM, escalate complex issues, and keep accurate case records while maintaining a friendly, professional tone.

Support daily OTC cryptocurrency trade desk operations by assisting clients with onboarding, wallet education, bank wire and ACH trade execution, and platform usage. Manage inbound and outbound client communications, build relationships, follow compliance procedures, report suspicious activity, and track performance metrics including registration and trading conversion ratios. The role requires strong communication, organization, financial fluency, and comfort working in a regulated fintech environment.