Teams at Coursera + Udemy

Drive operational efficiency for partner account management by identifying workflow bottlenecks, implementing automations (including GenAI), managing technical projects, establishing SOPs and metrics, and leading change across cross-functional teams to scale partner content launches and account operations.

Own end-to-end quarterly revenue reconciliation for Degree partners, validate partner reports against internal data, investigate variances, manage partner follow-up, ensure audit-ready reporting, and improve processes using SQL, BI, and automation.

Design and prototype scalable, skill-aligned online learning experiences for Coursera-produced content and APAC partners. Translate SME expertise into vendor-ready deliverables, create assessment specifications, enforce design standards, QA vendor production, and contribute to pedagogical R&D and AI-assisted tooling to measure and improve learning outcomes.