Teams at Twilio

Support HR priorities across APJ by partnering with HRBPs and Centers of Excellence, analyzing workforce data, managing performance cases, coaching managers, supporting reorganizations and role assessments, coordinating cyclical HR programs, and maintaining confidential HR information. The role also involves process improvement, stakeholder alignment, reporting, and occasional travel for team or project meetings.

Design, build, operate, and optimize globally available distributed data ingestion and processing systems for Twilio Segment. The role handles high-volume streaming workloads, improves reliability, performance, security, and cost efficiency, collaborates with engineering and product teams, serves as a technical lead, mentors engineers, and partners with application teams to deliver customer solutions.

Design, build, and operate high-scale data routing, ingestion, and processing systems for Twilio Segment. Develop scalable distributed services in cloud environments, collaborate with product, design, and engineering teams, communicate technical trade-offs, mentor junior engineers, and participate in on-call support. Improve reliability, troubleshoot production issues, and refine operational tooling while delivering customer-focused features through modern CI/CD practices.