Teams at TP

Provide omnichannel chat/customer support to global clients using Teleperformance support technologies. Role requires B2 language proficiency, undergraduate education, and at least six months' experience. Emphasizes employee development, inclusion, and potential on-site or work-at-home arrangements.

Perform security design, testing, and implementation for operating systems, networks, and databases. Conduct password audits, vulnerability scans, virus management, intrusion detection, risk assessments, log monitoring, and disaster recovery planning. Execute established standards independently, share best practices, and may lead junior staff. Typically requires a degree and 1-2 years' experience.

Join Teleperformance as a Quality Analyst supporting customer experience operations. Monitor and evaluate support interactions, apply support technologies and processes to improve service quality, foster client relationships, and contribute to a positive, inclusive workplace culture.