Jobs at TP

Provide omnichannel chat/customer support to global clients using Teleperformance support technologies. Role requires B2 language proficiency, undergraduate education, and at least six months' experience. Emphasizes employee development, inclusion, and potential on-site or work-at-home arrangements.

Perform security design, testing, and implementation for operating systems, networks, and databases. Conduct password audits, vulnerability scans, virus management, intrusion detection, risk assessments, log monitoring, and disaster recovery planning. Execute established standards independently, share best practices, and may lead junior staff. Typically requires a degree and 1-2 years' experience.

Join Teleperformance as a Quality Analyst supporting customer experience operations. Monitor and evaluate support interactions, apply support technologies and processes to improve service quality, foster client relationships, and contribute to a positive, inclusive workplace culture.

Supervise and support customer experience operations within Teleperformance, fostering employee engagement, utilizing support technologies, maintaining client relationships, and promoting inclusive, healthy workplace culture.

Join Teleperformance to provide customer experience management and support. Candidates need to have a B2 language proficiency and 6 months of experience.

Join Teleperformance as a customer experience representative, providing support to clients. Role requires B2 language proficiency and 6 months of experience.

Lead and manage external hiring and operations across international sites and work-at-home programs. Oversee recruitment processes, foster employee engagement, ensure diversity and inclusion, partner with stakeholders to deliver excellent candidate and employee experiences, and support client relationships and local community initiatives.

Provide omnichannel post-sale customer support (phone, chat, text) for low-to-moderate complexity inquiries; analyze and resolve customer issues; act as liaison with production/distribution for orders, returns, and repairs; work in call center, distribution center, or remote settings using established procedures and tools under moderate supervision.

Provide multilingual omnichannel customer support using Teleperformances support technologies. Role requires B2 language proficiency, undergraduate education, and ~6 months customer service experience. Supports clients across on-site and work-at-home programs while contributing to a positive, inclusive team culture.

As an Operations Supervisor, you will oversee customer experience management, ensure team productivity, and support employee development in a diverse workplace.

Manage external hiring and recruitment activities: source candidates, coordinate interviews, support candidate experience, maintain client and community relationships, and promote inclusion and retention.

The Operations Supervisor oversees employee productivity, promotes a positive work environment, and ensures effective service delivery, all while fostering team relationships and community contributions.

The Operations Supervisor at Teleperformance oversees customer experience management and fosters a supportive work environment for employees while managing operations.

Teleperformance seeks an Operations Supervisor focused on external hiring for international programs. The role emphasizes employee engagement, use of advanced support technologies, fostering client relationships, and maintaining an inclusive, supportive workplace culture. Responsibilities likely include overseeing recruitment operations, supporting team development, and ensuring high-quality customer experience delivery across channels.

Manage full-cycle recruiting for entry-level and experienced roles: promote employer brand, source, screen, interview candidates, check references, administer pre-employment tests, assist with job postings, and recommend placements. Works independently, may lead junior staff, and continuously improves processes.

This role focuses on recruiting and ensuring employee satisfaction, promoting a culture of inclusion and diversity, and supporting accommodations for applicants.

Provide omnichannel chat support to global clients using Teleperformance tools and processes. Deliver high-quality customer experience, follow client scripts and procedures, and collaborate within a diverse team. Requires B2 language proficiency, an undergraduate degree, and six months' relevant experience.

Join Teleperformance as a Quality Analyst to support and improve customer experience by monitoring interactions, ensuring service standards, using support technologies, collaborating with teams, and maintaining client satisfaction within an inclusive contact-center environment.

The Digital Officer as a Virtual Relationship Manager focuses on customer experience management and fostering client relationships within an inclusive and supportive environment.

HR Business Partners provide consulting and coaching to solve HR-related issues, enable business change, advocate for HR programs, and manage talent initiatives. They possess comprehensive HR knowledge and may supervise junior staff while overseeing the implementation of HR activities.