Teams at Tata Teleservices Limited

Acquire new WiFi business and meet sales targets; develop strategies and frameworks; coordinate with marketing, demand generation, and service delivery; drive sales KPIs via cross-functional meetings and manage WiFi-specific deliverables.

Lead design, deployment, and scaling of AI-driven communication and contact center solutions (CPaaS/CCaaS) for SMBs. Build GenAI and agentic AI use cases, autonomous AI agents, voice/IVR/VoIP systems, speech analytics, and integrations with CRM and cloud platforms. Drive end-to-end product lifecycle, network/service integration, automation-led customer engagement, and stakeholder collaboration to improve CX and operational efficiency.