Jobs at Tata Teleservices Limited

Customer Success Manager role supporting business customers of Tata Tele Business Services. The description provides company information about digital connectivity, communication, cloud, security, IoT, and marketing solutions but does not specify detailed responsibilities or qualifications.

Manage and develop business partnerships for Tata Tele Business Services, supporting the growth of connectivity and digital technology solutions. The role likely involves partner engagement, relationship management, and promoting services including cloud, security, IoT, collaboration, and marketing solutions. The provided description does not include specific duties or qualifications.

Leads sales execution for an assigned SME cluster, driving customer acquisition, recurring revenue, market coverage, and order conversion. Manages 3–5 direct sales team members, supports affiliate partner activation, coaches field sales staff, oversees funnel and CRM hygiene, coordinates solution delivery, and reports performance metrics, market insights, and competitive intelligence.

The posting contains only company and employer-brand information and provides no specific Product Owner responsibilities, deliverables, or qualifications.

Manage and grow relationships with Platinum partners, drive partner engagement and revenue, coordinate with internal teams to deliver solutions, and ensure partner satisfaction and performance.

The Customer Success Manager will support platinum customers and help deliver customer-centric connectivity, communication, cloud, security, IoT, and marketing solutions. The provided description contains limited role-specific responsibilities or qualifications.

Leads the go-to-market farming strategy for Platinum and Gold channel partners within the SME business. The role develops scalable partner-growth frameworks, playbooks, capability programs, and product-penetration initiatives. It collaborates with regional sales, partner development, product, marketing, OEM, and partner teams to increase revenue, order bookings, logo extraction, and EPPC performance. Success depends on channel-sales expertise, B2B technology knowledge, strategic execution, analytics, and stakeholder management.

Own strategy, roadmap and commercial performance for enterprise voice products (SIP Trunk, PRI, Toll-Free, CLI). Drive product lifecycle, GTM, pricing, partner management, regulatory compliance, and mentor product team to grow revenue, margins and adoption.

Owns end-to-end telecom billing and BSS architecture across charging, rating, mediation, billing, payments, collections, revenue assurance, product catalog, CPQ, ordering, provisioning, and OSS integrations. Defines target-state and cloud-native modernization strategies, migration plans, APIs, events, data flows, and architecture standards. Leads design governance, vendor evaluations, stakeholder discussions, and implementation direction for large telecom transformation programs.