Jobs at Tata Teleservices Limited

Leads B2B technology product content marketing, including product narratives, launch campaigns, website copy, sales enablement, case studies, video scripts, and content lifecycle management. Partners with Product, Sales, Brand, SEO, and creative teams to simplify complex offerings, deliver launch assets, maintain content quality, and measure engagement, enquiries, conversion, and sales effectiveness. Requires hands-on product launch ownership, exceptional writing, stakeholder management, AI-enabled content production, and a portfolio demonstrating measurable results.

Leads revenue growth from existing B2B customers through cross-sell, upsell, upgrades, and renewal conversion. Develops account expansion strategies, identifies customer opportunities, builds ROI-based proposals, and manages expansion pipelines and forecasts. Partners with sales, customer success, account management, product, marketing, finance, and channel partners. Enables regional teams and partners, conducts account reviews, provides market insights, and reports revenue performance and risks to leadership.

Own B2B brand and social media strategy across major platforms, translating brand positioning into campaigns, content, thought leadership, and audience growth. Manage editorial planning, creative briefs, publishing, social listening, reputation management, agencies, and stakeholder coordination. Analyze channel and campaign performance, optimize activity, and use AI-enabled tools responsibly while maintaining brand quality, compliance, and measurable business outcomes.

Leads business excellence, quality, and integrated management systems across the organization. Owns excellence frameworks, action plans, KPI governance, process improvement, capability building, and benchmarking. Manages ISO-based systems including QMS, ISMS, BCMS, and ITSMS, coordinating internal, surveillance, recertification, and scope-change audits. Partners with process owners, security teams, auditors, and certification bodies to maintain compliance, close findings, and implement new certifications.

Leads telecom provisioning, network rollout, service delivery, and performance assurance across a cluster. Manages network projects, budgets, quality, vendors, construction, maintenance, customer installations, fault repairs, regulatory coordination, and emergency restoration planning. Produces progress, mathematical, and statistical reports; resolves implementation issues; ensures safe work practices and compliance with government and local-body requirements, including property tax matters.

Leads the design and development of scalable telecom, connectivity, and managed network products. Owns technical solutioning for complex enterprise deals, including RFPs, customer workshops, presentations, PoCs, and multi-vendor architectures. Collaborates with product, network, sales, operations, OEMs, and regional teams to validate solutions, improve governance, and support successful implementation. Contributes to commercial costing, partner management, technical standards, security, SLAs, and reusable solution frameworks.