Teams at Tata Tele Business Services

The posting provides limited role-specific detail. The Customer Success Manager position appears focused on supporting business customers and advancing customer-centric digital connectivity and technology solutions, including connectivity, cloud, security, IoT, and marketing services.

Manages platinum business partners for Tata Tele Business Services, supporting the delivery and growth of connectivity, collaboration, cloud, security, IoT, and marketing solutions. The description emphasizes customer-centricity, digitalization, innovation, and professional development but provides no specific day-to-day responsibilities or qualifications.

Owns a defined SMB micro-market, driving customer acquisition, recurring revenue, field sales execution, partner development, and team performance. Responsibilities include recruiting and coaching direct sales members, managing affiliate partners, planning local market coverage, converting leads, coordinating service delivery, maintaining CRM data, and reporting sales performance. The role requires strong B2B field sales, funnel management, territory execution, and leadership experience, preferably in telecom, ICT, cloud communications, ISP, or SaaS industries.