Jobs at Tata Tele Business Services

Owns B2B technology product content marketing from positioning and storytelling through launch, distribution, measurement, optimization, and retirement. Creates product pages, campaigns, sales enablement assets, scripts, case studies, and other customer-facing content. Partners with Product, Sales, Brand, SEO, Campaigns, designers, and agencies to simplify complex offerings, support product launches, maintain content quality, and connect content performance to engagement, qualified enquiries, conversion, and sales effectiveness.

Leads revenue growth from existing B2B customers through cross-sell, upsell, upgrades, and renewal conversions. Builds account expansion strategies, identifies customer whitespace opportunities, manages regional sales and channel partner collaboration, develops expansion pipelines, forecasts revenue, enables partners, and presents performance insights to leadership. Partners with Product and Marketing on upgrade campaigns and provides market intelligence to influence product strategy.

Leads business excellence, quality, continuous improvement, and integrated management systems. Owns Business Excellence action plans, KPI governance, TBEM assessments, process improvement initiatives, ISO-based management systems, audits, certifications, and closure of findings. Builds organizational capability through training and cross-functional collaboration while ensuring audit readiness, certification continuity, and measurable business outcomes.

Own B2B brand and social media strategy across Facebook, LinkedIn, YouTube, X, and other channels. Develop integrated campaigns, editorial plans, thought-leadership content, and audience-growth initiatives. Manage social listening, reputation, agencies, stakeholders, and brand compliance while using analytics to optimize performance. Measure reach, engagement, traffic, sentiment, and campaign effectiveness, applying AI-enabled tools responsibly to improve content quality and efficiency.

Leads telecom network provisioning, performance, rollout, operations, and customer delivery across a cluster. Manages network projects, expenditure, quality, vendors, construction, maintenance, reporting, and regulatory coordination. Develops mitigation and restoration methods for emergencies, monitors service and installation performance, resolves implementation issues, and ensures compliance with safety, government, and local authority requirements.

Leads the design and development of telecom, connectivity, SD-WAN, security, cloud connectivity, and managed network solutions. Supports complex enterprise bids through technical solutioning, customer workshops, RFP/RFI responses, presentations, and proofs of concept. Collaborates with product, engineering, sales, operations, and OEM partners to validate integrations, develop market-ready products, improve solution governance, and ensure security, SLA, scalability, and operational supportability.