Jobs at Tata Tele Business Services

Manages business partnerships for Tata Tele Business Services, supporting the delivery and growth of connectivity, cloud, security, IoT, collaboration, and marketing solutions for enterprise customers. The provided description emphasizes customer-centricity, innovation, and digital transformation but does not specify detailed responsibilities or qualifications.

Lead architecture, capacity planning, CAPEX and technology roadmap for IP core, broadband and enterprise networks. Drive modernization, vendor selection, OSS automation, cross-functional delivery, customer provisioning, reliability and team development.

Develops and supports cybersecurity sales opportunities by scoping technical solutions, assessing customer needs, creating techno-commercial proposals, coordinating internal stakeholders, and securing technical deal closure. The role also supports profitable sales growth, coaches sales associates, identifies expansion opportunities, and monitors technical risks throughout the sales process.

Leads the Fulfil quality governance framework, including audit planning, process scoring, RCA, CAPA, quality dashboards, and corrective-action validation. Partners with operational, commercial, technology, finance, sales, and field teams to improve fulfillment accuracy, cycle time, automation, customer experience, and process control. Establishes quality standards, coaches process owners, presents risk and performance insights to leadership, and quantifies benefits from process excellence initiatives.

Provides technical support and fault resolution for VoIP and PSTN voice-core networks. Manages node backups, hardware rectification, patch upgrades, POI augmentation, outages, commissioning, and PRI/SIP migrations. Handles customer complaints, audits, compliance, change requests, payments, vendor and infrastructure coordination, preventive maintenance, product testing, and special projects.

Serve as the Product Owner for TTBS: define product vision, prioritize backlog, collaborate with stakeholders and engineering, drive Agile delivery, and ensure solutions meet business and customer needs.

Leads technology investment budgeting, forecasting, capex planning, capacity utilization governance, cost optimization, and value realization across telecom network and technology domains. Translates technology roadmaps into investment plans, monitors financial and infrastructure performance, manages risk and compliance, drives SAP and analytics automation, and presents recommendations to executive stakeholders. The role also leads cross-functional governance across Technology, Finance, Commercial, and Service Delivery while mentoring a team.

The posting does not specify detailed responsibilities or qualifications for the Partner Manager role. It introduces Tata Tele Business Services as a provider of business connectivity, communication, cloud, security, IoT, collaboration, and marketing solutions in India.

Manages platinum business partners for Tata Tele Business Services, supporting the delivery and growth of connectivity, collaboration, cloud, security, IoT, and marketing solutions. The description emphasizes customer-centricity, digitalization, innovation, and professional development but provides no specific day-to-day responsibilities or qualifications.

Owns a defined SMB micro-market, driving customer acquisition, recurring revenue, field sales execution, partner development, and team performance. Responsibilities include recruiting and coaching direct sales members, managing affiliate partners, planning local market coverage, converting leads, coordinating service delivery, maintaining CRM data, and reporting sales performance. The role requires strong B2B field sales, funnel management, territory execution, and leadership experience, preferably in telecom, ICT, cloud communications, ISP, or SaaS industries.

Manage and grow strategic relationships with Platinum partners, drive joint revenue and go-to-market initiatives, coordinate cross-functional teams, track partner performance, and meet partnership targets.

The Customer Success Manager will support customer-centric delivery of Tata Tele Business Services’ business connectivity and digital solutions. The role is associated with helping business customers gain value from services spanning connectivity, collaboration, cloud, security, IoT, and marketing solutions. No specific responsibilities, qualifications, compensation, travel, or clearance requirements are provided.

Leads the go-to-market farming strategy for Platinum and Gold channel partners. Builds scalable partner-growth frameworks, develops partner infrastructure and capabilities, creates playbooks to increase product penetration and revenue extraction, and coordinates with regional sales, product development, marketing, OEMs, and partner teams. Success is measured by revenue, order bookings, logo-potential extraction, and EPPC growth.

Lead strategy, lifecycle, and commercial growth for enterprise voice products (SIP/PRI/Cloud Calling). Define roadmap, drive migrations to IP/cloud, manage partnerships, ensure regulatory compliance, enable GTM and sales, and mentor a product team to deliver revenue, profitability and customer adoption.