TaskUs
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TaskUs provides outsourced digital services and next‑generation customer experience to fast‑growing tech companies. Roles support clients across social, e‑commerce, gaming, streaming, delivery, and fintech using cloud‑based infrastructure within a People‑First culture focused on employee development and inclusive practices.
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Lead AI-integrated project delivery across client implementations, site builds, and strategic initiatives. Create and maintain project plans, run stakeholder syncs, track milestones/actions, validate workflows, drive process automation using generative AI tools, and manage cross-geo teams and client expectations to deliver outcomes and continuous improvements.
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The Quality Manager monitors program metrics, conducts quality audits, provides insights, and implements service and process improvements to ensure operational excellence.
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The Learning Experience Leader-1 will focus on enhancing employee training and development, fostering a culture of growth, and implementing innovative learning strategies.
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As a Teammate at TaskUs, you will support the mental wellbeing of employees exposed to graphic content through resiliency and wellness programs, training, and resources.
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As a Digital Solutions Lead, you will manage customer relationships, support pre-sales activities, deliver presentations and demos, and collaborate across teams to drive revenue growth through digital solutions.
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Build and maintain high-throughput ETL/ELT pipelines for a lakehouse, implement dbt and PySpark transformations, ensure observability and Data SLAs, optimize SQL/Spark performance, enable local development with DuckDB, and collaborate with BI and data science to produce feature-ready datasets.
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The IT Applications Analyst will handle business requests, analyze requirements, design Workday enhancements, and maintain project documentation.
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Lead employee engagement, events, CSR, and site culture across multiple sites. Manage calendars, budgets, site communications, social media, and collaborate with site leadership to plan and deliver engagement activities and measure outcomes.
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Lead site-wide product training initiatives, select and develop Training Managers/Supervisors, design curriculum, deliver TL and TM development programs, maintain training materials, align training to campaign and business objectives, publish annual training calendar, and implement testing tools, policies, and evaluation methods to ensure quality and campaign mastery.
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Join TaskUs as a frontline teammate delivering outsourced digital customer experience and support across industries. Represent client brands, handle customer inquiries and basic support tasks, and participate in a people-first, growth-oriented environment with opportunities for internal mobility.
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Join TaskUs as a Teammate delivering outsourced digital customer experience and support for fast-growing technology clients. Contribute to client service across sectors, embrace the People First culture, and pursue internal mobility and professional growth. Note: TaskUs does not charge applicants during hiring and supports inclusive hiring practices.
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Customer service role at TaskUs supporting clients across fast-growing tech sectors. Provide brand-representative, cloud-enabled customer support, follow company policies, and contribute to a People First culture while maintaining inclusivity and professionalism.
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As a Quality Analyst at TaskUs, you will ensure excellent customer service, meet performance metrics, maintain quality guidelines, and provide feedback for improvements.
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The Customer Care Specialist delivers exceptional customer service by resolving inquiries through various channels and ensuring customer satisfaction while adhering to company policies and guidelines.
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TaskUs seeks a Teammate to assist with digital services and customer experience for technology clients, embracing a People First culture.
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Lead a techno-functional applications team delivering Workday and HR automation solutions, integrations, and process improvements. Partner with business leaders to prioritize roadmaps, manage service delivery and support, oversee requirements gathering, and apply AI/automation to streamline HR and recruiting operations for a global workforce.
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Provide trademark search and brand protection support within TaskUss outsourced services. Execute searches, document findings, follow processes and quality standards, escalate issues, and collaborate with teammates to meet client requirements.
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No specific responsibilities listed. Likely a legal support role assisting attorneys and legal teams within TaskUs to support client-facing outsourced digital services.
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Lead workforce management operations including forecasting, scheduling, intraday adherence, capacity planning, and reporting. Manage WFM team, optimize staffing to meet service levels, partner with operations and HR, and use WFM tools and analytics to drive performance and efficiency.
