Jobs at TaskUs

Handle inbound calls and chat messages from members, medical facilities, transportation providers, and health plans. Gather and accurately enter trip details for non-emergency medical transportation, confirm eligibility, answer service inquiries, assess additional needs, document complaints, and coordinate with internal teams to resolve real-time issues. The role requires empathy, professionalism, strong communication, conflict resolution, problem-solving, accurate typing, and adaptability in a high-volume environment.

Develop and maintain scalable full-stack enterprise applications using React.js, TypeScript, Node.js, and NestJS. Design responsive interfaces, secure REST APIs, microservices, distributed systems, and event-driven architectures. Contribute to system design, architecture, performance optimization, security, technical reviews, and technology selection. Collaborate with Agile teams and stakeholders to deliver reliable, maintainable software solutions.

Lead workforce management operations including forecasting, scheduling, intraday adherence, capacity planning, and reporting. Manage WFM team, optimize staffing to meet service levels, partner with operations and HR, and use WFM tools and analytics to drive performance and efficiency.

Provides general teammate support within TaskUs, a business process outsourcing and digital customer experience organization. The description emphasizes TaskUs’s People First culture, employee benefits, career growth, inclusive workplace, and application security, but does not specify detailed daily responsibilities or qualifications.

The Operations Manager at TaskUs oversees outsourced digital services, ensuring efficient delivery for fast-growing tech companies. Responsibilities include promoting a People First culture, enhancing employee well-being, and adapting to new technologies.

The AR Manager will manage the Order to Cash process, overseeing invoicing, cash allocation, credit control, and month-end accounting activities, while ensuring compliance and maintaining client relationships.

TaskUs is seeking teammates to provide outsourced digital services and customer experience for technology companies, promoting growth and brand protection.

Job listing contains only company and culture information for TaskUs; no specific responsibilities or duties for the Learning Experience Manager role were provided in the description.

Customer-facing BPO role supporting client brands by handling digital customer experience tasks. Represents client, follows company processes, and collaborates within a global support team. Focuses on consistent, high-quality service and internal mobility opportunities.

Join TaskUs as a Teammate to deliver outsourced digital customer experience and support for fast-growing tech clients. Represent client brands, work within a cloud-based BPO environment, and contribute to a people-first, inclusive culture while following hiring/process safeguards.

Entry-level customer-facing role at TaskUs supporting outsourced digital services and next-generation customer experience for tech clients. Posting emphasizes company culture, benefits, DEI, and application safety; specific duties and qualifications are not provided.

TaskUs is hiring Teammates to provide outsourced digital customer experience and support for fast-growing tech clients across sectors. The role supports client brand representation and customer service within a People First, global BPO environment with opportunities for internal mobility and development.

Provide world-class customer support across phone, email, and chat: resolve inquiries, troubleshoot, escalate issues, document interactions, meet KPIs, and participate in training.

No role-specific responsibilities are listed. Likely duties for a Senior Operations Manager at TaskUs include overseeing day-to-day operations, leading and developing teams, driving process improvements and efficiency, ensuring KPIs and quality standards are met, and collaborating with cross-functional stakeholders to scale operations.

Lead site-level employee engagement and culture initiatives across multiple sites, managing events, clubs, CSR activities, budgets, site experience, social media, calendars, and stakeholder communications. Oversee project management for engagement activities, collaborate with site leaders, collect engagement data, and support Employee Appreciation and Customer Service Week programs.

No specific responsibilities or qualifications were listed. The posting contains company overview and benefits information only; no role-specific duties provided.

The Operations Manager at TaskUs oversees the department, ensuring KPIs are met, leading employees, and solving business problems through innovation to provide optimal customer experiences.

The Senior Operations Manager oversees department activities, directs campaign managers, ensures client satisfaction, manages staffing, and develops goals and procedures for operational efficiency.

TaskUs seeks teammates to support various digital services and customer experience operations for tech clients. Employees will benefit from a People First culture and opportunities for growth.

The role involves data entry, document checking and updating, overseeing applicant workflow, and managing dashboards. Must maintain accurate documentation.