Jobs at TaskUs

The Senior Training Manager oversees training programs across all sites, selects and trains Training Managers, and implements site-wide initiatives aligned with organizational goals.

As a Quality Manager, you will oversee quality audits, monitor program metrics, provide analysis, and drive continuous improvement initiatives.

As a Quality Analyst, you will audit calls, coach teammates, report performance, identify quality issues, and suggest improvements to processes and systems.

The Senior Training Manager oversees training programs, selects and trains managers, develops curriculum, and aligns training with business objectives across various campaigns.

The Senior Training Manager oversees training programs, develops training materials, selects and trains Training Managers and Supervisors, and ensures training aligns with business objectives.

The Operations Manager at TaskUs oversees the department, ensuring KPIs are met, leading employees, and solving business problems through innovation to provide optimal customer experiences.

The Senior Operations Manager oversees department activities, directs campaign managers, ensures client satisfaction, manages staffing, and develops goals and procedures for operational efficiency.

Perform email/chat-based data entry and document handling: check, update, approve documents and applications; oversee applicant workflow; update client dashboards; and document workflows and tasks.

As a Quality Analyst, you ensure a great customer experience by adhering to quality guidelines, exceeding KPIs, and maintaining confidentiality.

Provide customer support for TaskUs clients across digital channels, follow company processes to represent and protect client brands, resolve inquiries, and participate in training and quality initiatives.

TaskUs seeks teammates to support various digital services and customer experience operations for tech clients. Employees will benefit from a People First culture and opportunities for growth.

The role involves data entry, document checking and updating, overseeing applicant workflow, and managing dashboards. Must maintain accurate documentation.

As a Quality Analyst, you will provide exceptional customer service, meet client KPI's, and ensure adherence to quality guidelines while maintaining confidentiality and participating in training.

The Learning Experience Leader will design, implement, and maintain training programs, ensuring alignment with business needs and continuous improvement of learning opportunities.

The Quality Manager monitors program metrics, conducts quality audits, provides insights, and implements service and process improvements to ensure operational excellence.

The Learning Experience Leader-1 will focus on enhancing employee training and development, fostering a culture of growth, and implementing innovative learning strategies.

As a Teammate at TaskUs, you will support the mental wellbeing of employees exposed to graphic content through resiliency and wellness programs, training, and resources.

The IT Applications Analyst will handle business requests, analyze requirements, design Workday enhancements, and maintain project documentation.

Lead employee engagement, events, CSR, and site culture across multiple sites. Manage calendars, budgets, site communications, social media, and collaborate with site leadership to plan and deliver engagement activities and measure outcomes.

Lead site-wide product training initiatives, select and develop Training Managers/Supervisors, design curriculum, deliver TL and TM development programs, maintain training materials, align training to campaign and business objectives, publish annual training calendar, and implement testing tools, policies, and evaluation methods to ensure quality and campaign mastery.