TaskUs
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TaskUs seeks individuals to help provide outsourced digital services to technology companies, focusing on customer experience and brand protection.
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As a Quality Manager, you will oversee quality audits, monitor program metrics, provide analysis, and drive continuous improvement initiatives.
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The Operations Manager at TaskUs oversees the department, ensuring KPIs are met, leading employees, and solving business problems through innovation to provide optimal customer experiences.
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As a Quality Analyst, you will audit calls, coach teammates, report performance, identify quality issues, and suggest improvements to processes and systems.
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The Senior Operations Manager oversees department activities, directs campaign managers, ensures client satisfaction, manages staffing, and develops goals and procedures for operational efficiency.
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The Senior Training Manager oversees training programs, develops training materials, selects and trains Training Managers and Supervisors, and ensures training aligns with business objectives.
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The Senior Operations Manager oversees multiple campaigns, directs operations, ensures compliance, develops team goals, and maintains communication with staff and management while providing excellent client service.
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The Senior Training Manager oversees training programs, selects and trains managers, develops curriculum, and aligns training with business objectives across various campaigns.
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The Senior Training Manager oversees training programs across all sites, selects and trains Training Managers, and implements site-wide initiatives aligned with organizational goals.
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As a Quality Analyst, you ensure a great customer experience by adhering to quality guidelines, exceeding KPIs, and maintaining confidentiality.
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TaskUs seeks teammates to support various digital services and customer experience operations for tech clients. Employees will benefit from a People First culture and opportunities for growth.
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The role involves data entry, document checking and updating, overseeing applicant workflow, and managing dashboards. Must maintain accurate documentation.
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As a Quality Analyst, you will provide exceptional customer service, meet client KPI's, and ensure adherence to quality guidelines while maintaining confidentiality and participating in training.
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The Learning Experience Leader will design, implement, and maintain training programs, ensuring alignment with business needs and continuous improvement of learning opportunities.
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The Quality Manager monitors program metrics, conducts quality audits, provides insights, and implements service and process improvements to ensure operational excellence.
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The Learning Experience Leader-1 will focus on enhancing employee training and development, fostering a culture of growth, and implementing innovative learning strategies.
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As a Teammate at TaskUs, you will support the mental wellbeing of employees exposed to graphic content through resiliency and wellness programs, training, and resources.
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The Technology Solutions Analyst will develop technical solutions for clients, assist sales teams with specifications, and provide consultative support, requiring strong IT and communication skills.
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As a Customer Care Specialist, you will provide excellent customer service, address inquiries, resolve issues, and ensure customer satisfaction across various communication channels.
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This role involves providing outsourced digital services and customer experience support to various sectors as part of TaskUs's commitment to its clients.
