Teams at Sprinto

The Technical Account Manager owns customer onboarding, engages with senior stakeholders, drives technical adoption, collaborates across teams, monitors customer satisfaction, advocates for customer needs, and ensures continuous improvement in processes.

Own a portfolio of high-value US enterprise accounts to drive retention, renewals, and expansion. Serve as a trusted advisor to security and compliance leaders, lead multi-framework GRC transformation programs, monitor account health, run strategic reviews, and codify playbooks while mentoring other CSMs. Collaborate with product and delivery teams to align outcomes to customer goals.

Provide technical customer support across chat, email, Slack, and video; troubleshoot integrations, APIs, and cloud infrastructure; identify trends, improve documentation, and manage critical outages with engineering teams.