Teams at Sporty Group

Leads end-to-end customer experience improvement initiatives by identifying root causes of customer contacts and dissatisfaction, managing CX roadmaps, and coordinating Product, Technology, Operations, Quality, and Customer Service teams. Owns CSAT and DSAT metrics, operational backlogs, AI assistant improvements, proactive communications, automated workflows, social media engagement, and surge protocols. Uses customer support analytics and cross-functional project management to reduce friction and improve scalable service operations.

Open-call for candidates interested in Sporty: join a remote-first, fast-paced company building sports and gaming products. Submit your profile indicating preferred teams (Engineering, Product, Data, Trading, Operations, Support, Marketing, Finance, People, BD, Risk) and be matched to future openings.

Hybrid QA Engineer responsible for manual and automated testing of web, Android, and iOS casino games. Duties include designing and maintaining automated tests, API and performance testing, defect tracking, test strategy development, quality process improvement, code and design reviews, CI/CD integration, release quality gates, documentation, and mentoring QA team members. Requires strong Python automation experience, web and mobile testing expertise, database knowledge, Docker, Agile experience, and UK timezone overlap.