Teams at Sleek

Own customer renewals, retention, upsells, upgrades, and cash collection for UK SME clients. Investigate customer issues, coordinate cross-functional resolutions, manage pipeline data, and meet renewal, CSAT, expansion, and churn targets. The role requires strong sales and customer success experience, familiarity with Tableau, Zendesk, and HubSpot, complex issue escalation skills, and proactive project ownership.

Prepare and review UK year-end accounts, corporation tax computations, CT600s, and VAT returns for small-business clients. Review and coach accountants and bookkeepers, communicate with UK clients, chase missing records, monitor deadlines, maintain accurate workflow data, and use AI-enabled accounting tools. The role requires UK practice or outsourcing experience, cloud accounting expertise, and the ability to work overlapping UK business hours from India or the Philippines.

Prepare bookkeeping, bank reconciliations, VAT returns, and draft year-end accounts for UK small-business clients. Maintain accurate records in cloud accounting software, chase missing client documentation, meet deadlines, review work for accuracy, and respond to corrections. The role initially focuses on bookkeeping and VAT compliance, with progression toward preparing year-end accounts and corporation tax returns. It requires collaboration within an accounting pod, direct written communication with UK clients, and use of AI-enabled workflow tools.