Teams at SID Global Solutions

Monitor production infrastructure and observability stacks (Datadog, Dynatrace, Prometheus, Grafana), triage alerts, escalate incidents, manage API traffic (Apigee), support Nginx and Kubernetes, use GCP monitoring, execute runbooks, and operate in a 24/7 rotating shift model to ensure availability and performance of banking services.

Build scalable Python backend services and REST APIs, develop intelligent agents and automation workflows, integrate data science models, implement data pipelines, containerize and deploy using Docker/Kubernetes, and ensure code quality with testing.

Provide L2 SRE support for Apigee and microservices: own escalations from L1, perform deep debugging, manage Kubernetes clusters, tune Nginx and API gateway policies, use observability tools to resolve incidents and automate runbook procedures to maintain uptime.