Jobs at ServiceNow

Drive CRM and industry workflow growth across Telecom, Media, and Technology accounts. Develop territory strategies, identify transformation opportunities, engage executive stakeholders, articulate business value, and lead complex solution sales. Partner with account executives, solution consultants, and ecosystem partners to create roadmaps and differentiated proposals. Coach sales teams on CRM, AI, automation, and industry solutions while building strategic customer relationships and advancing adoption.

Leads enterprise CRM and CPQ sales for an assigned territory, developing regional strategies, managing executive relationships, conducting solution demonstrations, closing opportunities, and achieving sales quotas. The role also includes account management, partner-channel support, forecasting, territory planning, customer satisfaction, and driving expansion revenue. Occasional travel may be required.

Provides technical and domain expertise during sales cycles for ServiceNow solutions. Leads discovery workshops, product demonstrations, customer technical discussions, and solution positioning while supporting sales goals. Partners with sales, product management, marketing, channel partners, and professional services; contributes product feedback, competitive analysis, reusable assets, territory planning, and marketing events.

Provides technical and domain expertise during sales cycles for ServiceNow solutions. Leads discovery workshops, product demonstrations, customer and partner technical discussions, competitive positioning, and solution development. Partners with sales, product management, marketing, and professional services teams to support pipeline growth and revenue goals. Contributes product feedback, reusable best practices, and marketing event support while managing an assigned territory.

Serve as the technical face of Platform and AI for solution sales: build POCs and accelerators, design agentic AI applications (multi-agent orchestration, RAG, prompt/context engineering), create reusable components, run discovery workshops and demos, advise on integrations, data pipelines, and security, and collaborate with sales, product, and services to scale regional capabilities.

Own post-sales outcomes for large enterprise ServiceNow accounts in India, including implementation, adoption, value realization, renewals, and expansion. Build trusted relationships with C-suite stakeholders, connect customer goals to platform roadmaps, establish success metrics, coordinate ServiceNow and SI partners, support delivery governance, and communicate measurable business value. The role requires consulting experience, digital transformation expertise, multi-track program exposure, and the ability to use AI to improve workflows and decision-making.

Owns post-sales outcomes for large enterprise accounts in India, including implementation, adoption, value realization, renewal, and expansion. Builds executive relationships with CIO, CFO, and CHRO stakeholders; translates business goals into platform roadmaps; establishes success metrics; coordinates ServiceNow, GSI, and SI delivery; supports governance and organizational change; and communicates measurable platform value.

Leads partner-focused presales for ServiceNow transformation solutions. Conducts discovery workshops, product demonstrations, solution architecture discussions, technical scoping, competitive positioning, and partner enablement. Serves as a trusted technical advisor to sales, system integrators, customers, and executives while supporting pipeline development, co-selling, and go-to-market activities. Provides product feedback and thought leadership through workshops, events, white papers, and industry forums.

Leads presales consulting for ServiceNow Core Business Solutions across HR, workplace, legal, finance, procurement, and supplier operations. Partners with sales teams on account strategies, conducts discovery, designs solution architectures, delivers executive and technical demonstrations, and leads RFPs, workshops, and proof-of-concepts. Builds trusted customer relationships, provides product feedback, mentors consultants, and contributes to reusable enablement assets and thought leadership.

Drives enterprise CRM and industry solutions sales across an assigned territory, particularly within India’s BFSI sector. Responsibilities include developing sales strategies, engaging executive stakeholders, managing complex sales cycles, closing opportunities, maintaining customer relationships, expanding revenue, supporting partners, forecasting, and using CRM, AI, and data-management tools. Occasional travel may be required.

Define enterprise platform vision, strategy, standards, and governance for ServiceNow. Guide architecture, integrations, data models, scalability, performance, and technical-debt decisions. Facilitate governance forums, influence executives and delivery teams, mitigate platform risks, promote leading practices, and provide feedback to product and engineering teams. The role may require travel up to 50% annually.

Define enterprise ServiceNow platform vision, strategy, standards, and governance. Guide architecture across integrations, instance strategy, and data models; facilitate governance forums; mitigate scalability, performance, and technical-debt risks; influence executives, partners, and delivery teams; and provide feedback to product and engineering organizations. The role serves as a trusted advisor for enterprise platform decisions and may require travel of up to 50% annually.

Leads regional sales for Moveworks by building and coaching a high-performing sales team, developing territory and go-to-market strategies, managing quotas, forecasts, and pipeline, and driving new business and customer expansion. The role requires executive-level relationship building, strategic planning, partner engagement, cross-functional collaboration, and strong business and financial acumen.

Define and maintain ServiceNow platform vision, standards, and governance. Provide architectural guidance, shape instance/integration/data governance, mitigate scalability/performance risks, influence executive stakeholders, and drive adoption of best practices across teams. Travel up to 50% may be required.