Jobs at ServiceNow

Lead regional partner sales and co-selling initiatives, generate new business, grow pipeline, and achieve sales quotas. Develop joint go-to-market and capacity plans, coordinate with field sales, solution sales, presales, marketing, and customer outcome teams, and ensure partners deliver successful implementations. Govern executive partner relationships, support demand generation, promote ServiceNow platform value, and strengthen partner capabilities through competencies and certifications.

Serve as the technical face of Platform and AI for solution sales: build POCs and accelerators, design agentic AI applications (multi-agent orchestration, RAG, prompt/context engineering), create reusable components, run discovery workshops and demos, advise on integrations, data pipelines, and security, and collaborate with sales, product, and services to scale regional capabilities.

Leads technical delivery for ServiceNow engagements, including process optimization, solution architecture, workflow configuration, automation, testing, documentation, and customer handover. Acts as a Core Business Workflows domain expert, manages delivery streams, supports presales scoping and estimation, presents technical concepts, and mentors colleagues and partners. The role requires strong stakeholder engagement, Agile delivery experience, ServiceNow development expertise, relevant certifications, AI workflow awareness, and up to 30% annual travel.

Provides technical and domain expertise during sales cycles for ServiceNow solutions. Leads discovery workshops, product demonstrations, customer and partner technical discussions, competitive positioning, and solution development. Partners with sales, product management, marketing, and professional services teams to support pipeline growth and revenue goals. Contributes product feedback, reusable best practices, and marketing event support while managing an assigned territory.

Define and maintain ServiceNow platform vision, standards, and governance. Provide architectural guidance, shape instance/integration/data governance, mitigate scalability/performance risks, influence executive stakeholders, and drive adoption of best practices across teams. Travel up to 50% may be required.

Own a portfolio of GCC accounts to drive AI-driven transformation—build multi-stakeholder account strategies, size ROI-based deals, orchestrate specialists, manage complex sales cycles, forecast pipeline, and drive post-close expansion across GCC CoEs and C-suite stakeholders.

Pre-sales technical consultant supporting solution sales: lead discovery workshops, deliver product demonstrations, answer technical questions, influence product roadmap, collaborate with sales/product teams, manage territory and pipeline, and represent the product at events.