Jobs at ServiceNow

Drive new SaaS business revenue within the MRD vertical through account and territory planning, prospect research, business development, and field sales. Build C-suite relationships, orchestrate virtual account teams, advise customers on IT roadmaps, identify specialist resources, negotiate new-logo deals, achieve sales targets, and promote customer success.

Lead market success and solution sales for ServiceNow specialty products. Develop territory and account strategies, identify use cases, support digital transformation planning, collaborate with solution consultants and partners, and coach account executives and sales development teams. The role requires expertise in specialty-solution ROI, business sales processes, and AI-enabled workflows, with 30–50% travel.

Drives enterprise CRM and industry solutions sales across an assigned territory, particularly within India’s BFSI sector. Responsibilities include developing sales strategies, engaging executive stakeholders, managing complex sales cycles, closing opportunities, maintaining customer relationships, expanding revenue, supporting partners, forecasting, and using CRM, AI, and data-management tools. Occasional travel may be required.

Drive new SaaS business revenue through account and territory planning, prospect research, relationship development, and field sales. Build trusted relationships with C-suite executives, lead account strategies across cross-functional teams, advise customers on IT roadmaps, identify specialist resources, negotiate deals, achieve sales targets, and promote customer success. Travel may reach 50%.

Owns post-sales outcomes for large enterprise accounts in India, including implementation, adoption, value realization, renewal, and expansion. Builds executive relationships with CIO, CFO, and CHRO stakeholders; translates business goals into platform roadmaps; establishes success metrics; coordinates ServiceNow, GSI, and SI delivery; supports governance and organizational change; and communicates measurable platform value.

Define enterprise platform vision, strategy, standards, and governance for ServiceNow. Guide architecture, integrations, data models, scalability, performance, and technical-debt decisions. Facilitate governance forums, influence executives and delivery teams, mitigate platform risks, promote leading practices, and provide feedback to product and engineering teams. The role may require travel up to 50% annually.

Define enterprise ServiceNow platform vision, strategy, standards, and governance. Guide architecture across integrations, instance strategy, and data models; facilitate governance forums; mitigate scalability, performance, and technical-debt risks; influence executives, partners, and delivery teams; and provide feedback to product and engineering organizations. The role serves as a trusted advisor for enterprise platform decisions and may require travel of up to 50% annually.

Leads regional sales for Moveworks by building and coaching a high-performing sales team, developing territory and go-to-market strategies, managing quotas, forecasts, and pipeline, and driving new business and customer expansion. The role requires executive-level relationship building, strategic planning, partner engagement, cross-functional collaboration, and strong business and financial acumen.

Serve as the technical face of Platform and AI for solution sales: build POCs and accelerators, design agentic AI applications (multi-agent orchestration, RAG, prompt/context engineering), create reusable components, run discovery workshops and demos, advise on integrations, data pipelines, and security, and collaborate with sales, product, and services to scale regional capabilities.

Leads technical delivery for ServiceNow engagements, including process optimization, solution architecture, workflow configuration, automation, testing, documentation, and customer handover. Acts as a Core Business Workflows domain expert, manages delivery streams, supports presales scoping and estimation, presents technical concepts, and mentors colleagues and partners. The role requires strong stakeholder engagement, Agile delivery experience, ServiceNow development expertise, relevant certifications, AI workflow awareness, and up to 30% annual travel.

Provides technical and domain expertise during sales cycles for ServiceNow solutions. Leads discovery workshops, product demonstrations, customer and partner technical discussions, competitive positioning, and solution development. Partners with sales, product management, marketing, and professional services teams to support pipeline growth and revenue goals. Contributes product feedback, reusable best practices, and marketing event support while managing an assigned territory.

Define and maintain ServiceNow platform vision, standards, and governance. Provide architectural guidance, shape instance/integration/data governance, mitigate scalability/performance risks, influence executive stakeholders, and drive adoption of best practices across teams. Travel up to 50% may be required.

Pre-sales technical consultant supporting solution sales: lead discovery workshops, deliver product demonstrations, answer technical questions, influence product roadmap, collaborate with sales/product teams, manage territory and pipeline, and represent the product at events.