Rubrik Offices

Manages customer account experiences within a technical support organization. Builds relationships, trains customers, identifies proactive improvements, coordinates cross-functional support and engineering teams, manages escalations, prepares root-cause analyses, monitors CRM data, and drives customer satisfaction. Requires strong expertise in networking, storage, backup and recovery, cloud platforms, and hypervisors, along with escalation management and account leadership experience.

Own bookings growth across large enterprise accounts in west India, particularly Mumbai. Generate new-logo opportunities, manage complex sales pipelines, execute territory strategies, close strategic transactions, and expand existing accounts. Partner with sales engineers, channel partners, distributors, and VARs to exceed quotas. Present complex data protection and cyber resilience solutions, provide market feedback, and develop new business opportunities.

Provides technical leadership for pre-sales activities, designing integrated solutions and advising enterprise customers on cloud data management, backup, disaster recovery, analytics, distributed architectures, and storage. Leads technical sales calls, presentations, demonstrations, opportunity qualification, and customer consultations while partnering with account teams and clients to support regional revenue goals.