Teams at Pythian

Provide 24/7 enterprise network support and escalations for global clients, administer and troubleshoot multi-vendor LAN/WAN infrastructures, implement security controls, perform IOS/firmware upgrades, coordinate with ISPs and onsite teams, document incidents and RCA, and lead remediation for affected endpoints.

Operate, maintain, and improve clients' cloud and on-prem infrastructure; design automation and monitoring solutions; perform root cause analysis and troubleshooting; document systems and drive resiliency and automation; act as technical advisor and mentor; participate in on-call escalation and continuous improvement.

Provide remote support and lifecycle management for Linux infrastructure across data center and cloud environments. Install, deploy, patch, and upgrade OSs; maintain core services; deploy web and open-source apps; design automation with Bash and Ansible; troubleshoot incidents and produce RCAs; implement security best practices; manage projects and participate in on-call rotation.