Teams at Prudential plc

Lead Information Security function as Data Protection Officer and CISO for a greenfield health-insurance JV. Develop security strategy, risk assessments, policies, incident response, monitoring, vendor risk, compliance with IRDAI, and security awareness. Advise senior leadership on privacy, data protection, cloud, AI/ML risks, and regulatory application to new products.

Lead the product lifecycle for health insurance offerings, conduct market research, develop product propositions, ensure compliance, and collaborate with cross-functional teams to enhance customer experience and meet sales goals.

Handle grievances and complaints related to health insurance, ensuring compliance with regulatory standards while enhancing customer experience and service recovery initiatives.