Jobs at Prudential plc

Handle grievances and complaints related to health insurance, ensuring compliance with regulatory standards while enhancing customer experience and service recovery initiatives.

As an Engineering Intern, you'll collaborate with teams across various technology domains, support UI development, test automation, and contribute to platform engineering, AI/ML, and DevSecOps projects.

The role involves leading internal audits, developing audit strategies, ensuring regulatory compliance, and reporting findings to management. Responsibilities include risk assessment, collaboration with stakeholders, and maintaining audit trails.

The role involves managing marketing automation tools, digital platforms, customer engagement, and analytics to optimize marketing processes and enhance customer experience in health insurance.

The Senior Nutritionist will develop personalized nutrition programs, conduct body composition analysis, and educate clients on nutrition issues. Responsibilities include monitoring progress, training junior nutritionists, and maintaining professional growth.

This Business Analyst role involves managing health business requirements, documenting processes, conducting stakeholder discussions, and ensuring project alignment while focusing on improving customer experiences.

Lead the implementation of customer and distributor lifecycle journeys, manage user acceptance testing, develop processes, and collaborate across various business functions to ensure a superior customer experience.

The Pre-Underwriter conducts medical history calls, follows up on medical records, reviews proposals, manages counter-offers, and explains proposal declines while ensuring effective customer communication.

The Grievance Management Lead oversees the complaints team, ensuring effective grievance handling and collaboration with stakeholders to improve customer service and compliance with regulations.

The Principal Engineer will design and develop a cloud-native technology platform for PHI's health insurance operations, ensuring high quality and seamless integration of applications. Responsibilities include coding, testing, and collaboration with various teams to meet business requirements.

Lead a team of advisors in the insurance sector, develop sales strategies, ensure compliance, and drive customer acquisition and satisfaction.

The Technology Solution Designer will create detailed technology requirements from business needs, ensuring high-quality service and adherence to design principles in a health insurance context.

The Manager - Business Analyst will lead business requirements for health insurance, ensuring collaboration, documentation, testing and stakeholder engagement for effective outcomes.

The role involves managing group underwriting processes, implementing customer-centric workflows, developing standard procedures, and collaborating across various functions. Responsibilities include pricing, quoting, and risk management for group health insurance.

The role involves leading data architecture and engineering for a health insurance platform, focusing on cloud-native solutions, scalable data pipelines, and ensuring data quality and governance while collaborating across teams.

Manage the NPS program for Prudential Health India, including survey execution, analysis, and driving improvements in customer experience through actionable insights and cross-functional collaboration.

The Business Solution Specialist will lead claims management function, collaborating with cross-functional teams, analyzing processes, and ensuring automation and efficiency in health insurance operations.

The Tech Infra Lead is responsible for designing and managing the infrastructure of a cloud-native health insurance platform on GCP, ensuring it's secure, scalable, and cost-effective.

The Tech Risk Lead will establish and lead the technology risk function, ensuring compliance, overseeing risk mitigation, and collaborating with teams to manage vulnerabilities in PHI's infrastructure.

The role involves developing health insurance products, building pricing models, analyzing datasets, ensuring compliance, and collaborating across teams.