Jobs at Prodigal

The Technical Support Manager will oversee support operations and manage customer relationships for assigned accounts, ensuring effective triage of client issues while driving product adoption and monitoring account health.

The Deployment Strategist role focuses on deploying AI agents in the consumer finance industry, managing customer projects from contract to go-live, ensuring operational excellence and continuous system improvement.

As a Senior Software Engineer, you will design and build infrastructure for the Prodigal Intelligence Engine, integrating data across systems for AI agents, ensuring real-time decision-making and system reliability.

As a DevOps Engineer at Prodigal, you'll develop components for voice AI agents, integrate speech models, debug issues, and improve model performance with real-time processing.

Collaborate with the CTO leading AI projects, engaging in customer conversations, and participating in hiring, while gaining broad exposure to building a tech company.

Test and validate Spanish (Mexican) voice AI agents, review recordings and transcripts, identify language/pronunciation and workflow issues, provide structured feedback, and support live customers via email/tickets during US Pacific Time business hours.