Teams at Pontoon Global Solutions

Enable SRE teams to deliver end-to-end business observability with Dynatrace: integrate custom business metrics via Python, design business-centric dashboards, apply AI-based root cause analysis, monitor SAP BTP and Kubernetes, and coach SREs. Deliver optimized Dynatrace setups, production-ready scripts, dashboards, alerting rules, and documentation.

Design, deploy, and optimize cloud-native microservices platforms. Build and maintain CI/CD pipelines, manage containerized applications with Docker/Kubernetes, implement IaC (Terraform), and configure observability stacks including Prometheus, Grafana, ELK/EFK, and tracing tools.

Develop, maintain, and support AS400/iSeries applications using RPG (ILE and free-form), ACOM, and ShowCase Query. Participate in design, testing, Agile delivery, production support, change control, and SOX/IT security compliance. Collaborate with business and technical teams to estimate work, triage defects, and deploy changes to production.