Jobs at Paytm Payments Services Limited

Manages enterprise and mid-market merchant accounts, serving as the primary client contact and building long-term relationships. Develops account-specific solutions using knowledge of the Indian retail ecosystem, strengthens account retention, and drives upselling and cross-selling. Identifies prospects through networking, cold calling, presales, and lead generation while handling negotiations and key account communications.

Lead enterprise merchant account management for Paytm’s online payments business. Manage strategic client relationships, own account P&L, drive retention, revenue growth, upsell, and cross-sell, and lead a team of account managers. Oversee negotiations, SLAs, escalations, performance analysis, forecasting, and collaboration with product, technology, operations, risk, and compliance teams.

Manage existing customer portfolio, acquire new merchants for corporate payments, grow sales, maintain client relationships, and exceed sales targets.

Manage existing customer relationships, grow business, acquire new merchants, lead sales team, and drive revenue through strategic planning and strong client partnerships.

The Senior Manager-KAM Sales will manage existing customer portfolios, acquire new merchants for corporate payments, lead the sales team, and enhance client relationships to increase revenue.

Lead growth of Paytm's Oil & Gas offline transactions by managing client programs, driving sales and distribution, hiring and training sales teams, defining sales processes, educating merchants on EDC devices, and ensuring customer satisfaction while meeting sales targets.

Drive new merchant acquisition and manage strategic education accounts for Paytm's payment solutions. Build pipeline, close enterprise deals, onboard and grow adoption of multiple payment products, and deliver revenue, retention, and KPI targets. Collaborate with product, operations, and tech teams to tailor solutions, resolve client issues, analyze transaction growth, and provide competitive market insights to refine the Education GTM strategy.

Manage and grow enterprise merchant accounts for Paytm Payments Services. Drive adoption of payment solutions, upsell/cross-sell products, negotiate contracts, monitor transaction trends, collaborate with product and tech teams to deliver solutions, resolve escalations, and meet revenue, activation, and retention KPIs.

Lead and grow adjacent offline payments across an assigned state by managing and coaching field sales teams. Drive merchant acquisition for EDC/POS, payment gateway, EMI activations, and merchant loans. Own field-first execution (75% field), sales targets, forecasting, reporting, market intelligence, onboarding, and cross-functional coordination to increase transaction volumes and device revenue.

Lead QR & Sound Box distribution and market share growth in assigned area. Recruit, coach and manage 5-10 ASMs and 200+ indirect staff, deploy and audit sales, set territory plans and targets, ensure quality and hit quota-driven sales goals.

Drive QR & Soundbox distribution and market share in the assigned area by recruiting, coaching, and managing a sales team; plan market coverage, ensure deployment quality, audit sales, and travel extensively to meet targets.

Manage and grow enterprise mid-market merchant accounts in India. Serve as primary client contact, build long-term relationships, upsell and cross-sell products, generate leads through cold outreach, and leverage retail ecosystem knowledge to create account-specific solutions that are hard for competitors to penetrate.