Teams at Novotech

Leads day-to-day proposal team execution, workload prioritization, SLA performance, quality standards, and process adherence. Coaches and develops proposal professionals, sets performance goals, resolves execution issues, and partners with Sales leadership to support pipeline priorities. Communicates team capacity, risks, and performance while driving process improvements.

Manage standard customer proposals and RFP responses from intake through submission. Coordinate Sales, Pricing, Contracts, and subject-matter experts; manage timelines, dependencies, and milestones; assemble compliant content; identify risks; maintain quality and SLA standards; and ensure accurate proposal records. The role also communicates proactively with stakeholders and applies established proposal processes and tools.

Manages paper and electronic Trial Master Files for clinical research projects, including document intake, scanning, uploading, tracking, filing, quality control, reporting, audit and inspection readiness, and study closeout. Conducts quarterly or study-plan-based QC reviews, resolves findings and queries, maintains TMF accuracy, and supports clinical operations processes. Mentors new document management associates and contributes to SOP and process development.