Teams at Novotech

Manages customer invoicing, collections, cash application, account reconciliations, disputes, reporting, and audit support. The role monitors receivables, follows up on overdue balances, resolves billing issues, prepares aging and collection reports, supports month-end close, and contributes to process improvements and ERP automation. It collaborates with project managers, finance, operations, business development, and global customers to maintain accurate billing, healthy cash flow, and effective accounts receivable controls.

The Associate Manager, HR Operations & Technology optimizes employee lifecycle processes, HR systems, reporting, and workforce analytics. Responsibilities include HRMS configuration and testing, UAT coordination, Power BI dashboard development, data governance, process standardization, HRIS transformation support, automation, stakeholder management, and end-user training. The role partners with HR, Payroll, Finance, IT, and vendors to improve operational efficiency, data quality, employee experience, and technology-enabled decision-making.

Leads day-to-day proposal team execution, workload prioritization, SLA performance, quality standards, and process adherence. Coaches and develops proposal professionals, sets performance goals, resolves execution issues, and partners with Sales leadership to support pipeline priorities. Communicates team capacity, risks, and performance while driving process improvements.