Teams at Nium

Process and reconcile payment transactions for retail and institutional clients, ensuring wallet funding, settlement, refunds, invoicing, and SLA performance. Investigate payment issues, verify bank and currency statements, support client onboarding, resolve customer complaints, publish management reports, and coordinate with Finance, Compliance, Product, Technology, and Customer Service teams. The role also improves operational workflows and requires rotational shifts and flexible holidays.

Lead end-to-end onboarding and ongoing due diligence for banking, payment, and financial institution partners across multiple geographies. Coordinate KYC/KYB, AML, financial crime assessments, documentation, approvals, periodic reviews, and issue resolution. Collaborate with Compliance, Legal, Treasury, Operations, and Product teams while maintaining partner records and regulatory compliance. The role also involves stakeholder management, cross-border payments, correspondent banking, SWIFT/BIC, and navigating legal entity structures across jurisdictions.

Performs compliance quality assurance for financial crime controls, including operational and design effectiveness testing, sampling, reporting, issue remediation, documentation, and audit readiness. Reviews AML/CFT activities, transaction monitoring, sanctions screening, KYC/EDD, suspicious activity reporting, and regulatory compliance processes. Manages stakeholder discussions, regulatory examinations, remediation programs, and controlled AI-based process automation.