Jobs at Newfold Digital

Review and analyze online payments, verify payment/account ownership documents, process domain arbitration and ownership disputes, monitor product/service resource use, handle daily documentation, ensure ICANN guideline adherence, manage registrar accreditation/liaison and escrow deposits, and perform operational tasks in shifts.

Manage day-to-day treasury operations for the Singapore entity: track daily cash balances, forecast weekly cashflow, ensure timely payments, handle bank reconciliations, coordinate bank documentation and KYC, monitor payment gateways, and assist month/quarter/year-end closings.

Design, implement, and maintain scalable tagging frameworks using Adobe Launch. Write custom JavaScript and Adobe Analytics code, validate pixels and third-party scripts, build data layers, ensure downstream integrations, monitor performance, document implementations, and collaborate with marketing, engineering, and analytics teams.

Lead analytics for Organic Search, Paid Media, and Direct-to-Site channels. Own reporting, build automated dashboards, run advanced SQL and Python analyses across Oracle and BigQuery, integrate Adobe Analytics and SEO tools, and deliver actionable cross-channel insights to improve acquisition, content, and media efficiency.

Manage and optimize cloud and hybrid infrastructure (OCI/AWS/Azure/GCP). Implement IaC (Terraform), automation (Ansible), monitoring (Grafana/Prometheus/Zabbix), patching, incident management, database and web server support (MySQL/Postgres, Apache/Nginx), and collaborate across global teams in a 24x7 environment.

Lead content-driven SEO strategy focused on keyword research, content optimization, localization, AI/LLM visibility (AI Overview), and competitor analysis. Collaborate with content, product, engineering, and translation teams to create briefs, scale SEO-optimized content, track performance with analytics tools, and report insights to stakeholders.

Perform inside consultative sales via phone, chat, and email: discover customer needs, pitch solutions, manage pipeline, negotiate and close deals. Collaborate with Support, Product and Marketing, mentor new team members, gather customer feedback for product improvements, and drive acquisition and growth campaigns.

Lead measurement, reporting, and financial reconciliation for digital media campaigns. Build and maintain Tableau dashboards, analyze Adobe Analytics and platform data, manage pixel/tag tracking, reconcile media invoices, and deliver optimization recommendations to US-based stakeholders.

Lead architecture and implementation of AI-powered developer platform initiatives. Build scalable platform capabilities, integrate LLMs across products, improve engineering productivity via CI/CD, observability, and automation, define long-term platform modernization, mentor engineers, and partner with infra, SRE, security, and product teams for reliability and scale.

Build and maintain agentic AI platform components: MCP/FastMCP servers, multi-agent workflows, prompt strategies, LLM integrations, RAG pipelines, eval pipelines, observability, and CI/CD. Write clean Python, participate in reviews, and support deployments.

First-line technical support for customers across chat/call/email: troubleshoot DNS, domains, hosting, email and CMS issues; follow up, escalate, test products, report bugs, and suggest process improvements. Role works rotational 24/7 shifts.