Jobs at MongoDB

Senior Solutions Architect in MongoDB’s pre-sales organization, advising customers on scalable, highly available architectures using MongoDB and cloud technologies. Responsibilities include technical discovery, solution design, demonstrations, proofs of value, presentations, sizing, documentation, account planning, demand generation, customer success, and mentoring. The role partners closely with sales teams and requires customer-facing communication, enterprise software pre-sales experience, and travel up to 25%.

Lead and grow a technical writing team responsible for MongoDB product documentation. Prioritize documentation projects, collaborate with Engineering and Product, coach writers, oversee hiring and planning, and guide AI-assisted research, writing, and review workflows. Ensure documentation is technically accurate, clear, and useful for global users while contributing to complex reference documentation and tutorials.

Develop and maintain technical documentation for MongoDB’s database and data platform products. Research complex features, test and validate concepts, write accurate reference documentation and tutorials, and collaborate with engineering and cross-functional teams. Use AI tools to accelerate drafting and review while ensuring technical accuracy. Contribute to copy reviews, documentation planning, peer coaching, and improved AI-assisted workflows.

Manage and enhance Salesforce CRM at MongoDB, focusing on configuration, security, governance, and operational efficiency while collaborating with stakeholders.