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Information Technology
Design, build, and maintain highly available, scalable Java microservices (Spring Boot) on cloud platforms (GCP preferred). Integrate AI/LLM features, implement event-driven architectures (Kafka, Pub/Sub), use Docker/Kubernetes, and collaborate with product, QA, and DevOps to improve reliability and performance.
Information Technology
Design, build, and optimize contact center solutions using Amazon Connect. Responsibilities include coordinating release planning, API integration, and providing technical support.
Information Technology
Support and maintain enterprise WAN infrastructure, troubleshoot WAN incidents, implement and optimize MPLS/OSPF/BGP, manage site-to-site VPNs and firewall policies, document network designs, and participate in change management and on-call rotations.
