Jobs at Miratech

Develop and enhance intelligent chatbots and voice bots using Google Cloud Platform and Dialogflow CX, focusing on performance and scalability.

Design, develop, and deploy chatbots and voice bots using Dialogflow CX and Google CCAI. Build Python backends, integrate with databases and APIs, apply NLP/LLM/TTS/STT/SSML techniques, debug distributed systems, and collaborate with cross-functional teams to deliver scalable conversational AI solutions.

Design, implement, and optimize observability solutions across apps, infrastructure, and cloud. Build dashboards, alerts, automation, SLIs/SLOs, AIOps workflows, and integrate observability with CI/CD and ITSM to improve detection and incident response.

Design, develop, and deploy conversational chatbots and voice bots using Dialogflow CX and Google CCAI. Implement Python backends, integrate APIs and databases, apply NLP/LLM techniques (TTS/STT/SSML), debug distributed systems, build custom components, and collaborate with stakeholders to deliver scalable conversational solutions.

The role involves designing and managing integrations for Amazon Connect, developing RESTful APIs, and collaborating with teams for backend UI functionality and serverless workflows.

Design, build, and maintain highly available, scalable Java microservices (Spring Boot) on cloud platforms (GCP preferred). Integrate AI/LLM features, implement event-driven architectures (Kafka, Pub/Sub), use Docker/Kubernetes, and collaborate with product, QA, and DevOps to improve reliability and performance.

Design and develop conversational flows for chatbots and voicebots using Dialogflow CX. Collaborate with stakeholders to enhance user experiences and optimize bot performance through testing and analytics.

Design and maintain scalable applications using Python and React. Develop backend services on AWS, support contact center integrations, and implement CI/CD pipelines.

The Network Engineer - WAN will support and maintain WAN infrastructure, troubleshoot complex issues, implement routing protocols, collaborate on changes, and ensure network security and documentation.

Support and maintain AWS-based contact center (CCaaS) environments, focusing on observability, monitoring, and troubleshooting. Develop monitoring capabilities and dashboards (Splunk, CloudWatch), perform root cause analysis for production incidents, collaborate with developers and vendors, and automate operational tasks using scripting to improve reliability and reduce downtime.