Teams at M&G

Lead Microsoft 365 collaboration services (Exchange Online, Teams, SharePoint Online, Intune) as SME. Manage incidents, deliver platform improvements, embed security/compliance, support identity and access processes, produce documentation, drive continuous improvement, and lead/mentor a team while coordinating with Architecture, Infrastructure, Security and Network and acting as project manager for delivery.

Oversee quality assurance processes in financial crime compliance, conducting assessments, providing feedback, and ensuring adherence to regulatory standards while collaborating with various teams.

Lead supplier contract renewals and revenue management for high-value agreements. Manage renewal pipeline, stakeholder engagement, complex negotiations, cost-saving identification for maintenance and software licensing, supplier management best practices, software risk/compliance mitigation, cross-functional reporting, and mentor junior team members.