Jobs at M&G

Leads solution architecture for process transformation and automation initiatives. Defines architecture standards, guidelines, reusable patterns, and reference architectures; ensures software development, security, regulatory, and M&G standards are followed. The role engages global stakeholders, evaluates emerging technologies, manages risks, establishes KPIs, mentors implementation squads, and promotes technology-community learning and collaboration.

Designs and delivers applied AI and automation solutions for insurance, asset-management, and finance processes. Responsibilities include architecture, RAG, LLM and agentic workflows, systems integration, AI evaluation, responsible-AI controls, LLMOps/MLOps, and value measurement through analytics and process mining.

Leads opportunity intake, qualification, prioritization, and portfolio roadmap management for a process re-engineering Center of Excellence. Partners with business and operations leaders to identify opportunities involving automation, AI, workflow, analytics, and operating-model redesign. Establishes assessment criteria, maintains the opportunity backlog, facilitates trade-off decisions, aligns demand with CoE capacity, forecasts resource needs, and sequences initiatives across discovery, design, delivery, deployment, and transition.

Lead enterprise-wide analytics and process intelligence initiatives across functions, business units, legal entities, and technology platforms. Apply descriptive and diagnostic analytics, process mining, task mining, and Lean Six Sigma to identify bottlenecks, root causes, risks, inefficiencies, and customer-impacting issues. Design governed dashboards, KPI frameworks, and decision intelligence tools that connect strategic objectives with process performance, quality, cost, controls, customer outcomes, and benefit realization.

Provide BAU application support for Tagetik Consolidation and PPS SII tools used in Solvency II liquidity reporting. Troubleshoot incidents, coordinate resolution across technical teams and vendors, manage upgrades, assess packaged solutions, maintain documentation and operational procedures, and coordinate requirements through implementation while ensuring stakeholder communication and service restoration.

Leads the design, delivery, governance, and optimization of Azure infrastructure and platform solutions. Establishes Infrastructure-as-Code, CI/CD, DevOps, GitOps, Kubernetes, security, RBAC, and cloud cost-management practices. Collaborates with application, security, and operations teams, supports automation and scripting, guides Agile delivery, mentors engineers, and promotes cloud community practices. The role requires strong Azure, Azure DevOps, Terraform, containerization, governance, and enterprise platform expertise.

Provides customer service and administrative support for wealth operations, pre-sales activities, retirement accounts, and regulated insurance products. Responsibilities include processing standard and non-standard cases, maintaining accurate records, updating systems, preparing customer correspondence, handling internal and external calls, meeting service-level and regulatory requirements, managing risks and controls, and identifying process improvements.

Oversee end-to-end NAV production, fund accounting, financial reporting, and expense oversight for private market funds across multiple jurisdictions. The role validates errors and risks, supports remediation and compliance investigations, manages outsourced third-party administrators, strengthens controls, drives process improvement, and serves as a subject matter expert for fund accounting oversight. It also manages complex stakeholder relationships with TPAs, auditors, internal teams, and onshore/offshore partners.

Leads finance consolidation and reporting, including IFRS-based consolidated fund reporting, ADS reporting, technical accounting assessments, audit coordination, SOX controls, and accounting change projects. Manages teams, resources, stakeholders, processes, risks, and control enhancements while supporting Group reporting requirements and continuous improvement.

Manage accurate and timely EMIR and MAS transaction reporting, with potential support for MiFID and SFTR. Oversee reconciliations, back-reporting, exception and UTI management, regulatory controls, risk mitigation, and management information reporting. Collaborate with internal stakeholders and vendors, support regulatory change and remediation initiatives, and improve reporting processes through data analysis, automation, and technology. The role requires strong investment management knowledge, technical expertise, accuracy, and adaptability.

Serve as the Microsoft 365 collaboration subject matter expert across Exchange Online, Teams, SharePoint Online, and Intune. Support identity and access management, resolve complex incidents, coordinate service restoration, deliver platform improvements, and maintain security and compliance controls. Lead technical engineers, manage projects from ideation through delivery, advise senior stakeholders, and drive scalability, resilience, optimization, documentation, knowledge sharing, and technical-debt reduction across the M365 environment.

Perform daily investor services and fund operations tasks, including trailer fee and rebate calculations, pricing, fund allocation, agreement updates, reporting, reconciliations, and discrepancy resolution. Maintain process documentation, support external administrator interactions, meet service-level agreements, assist with investor onboarding and projects, and strengthen operational controls. The role requires collaboration with UK investment services, finance, client service teams, and third-party administrators.

Oversee end-to-end NAV production, fund accounting and financial reporting for private markets funds. Ensure accuracy, timeliness and regulatory compliance, validate errors, manage TPAs, drive control improvements, and handle complex stakeholder queries.

Leads the client reporting function and manages a team delivering accurate, timely investment reports. The role drives automation, analytics, process redesign, reporting transitions, data quality, stakeholder alignment, regulatory compliance, and continuous improvement. It serves as a senior escalation point, develops team capability, improves reporting tools and workflows, and represents reporting in strategic transformation initiatives.

Leads process transformation and continuous improvement initiatives using Lean Six Sigma and Design Thinking. Diagnoses processes, develops automation and digital transformation solutions, manages consulting projects, facilitates stakeholder workshops, analyzes operational data, and presents recommendations to senior leaders. The role also includes business development, managing and mentoring consultants, risk and compliance oversight, and working with international stakeholders on investment, migration, application rationalization, technology, and cloud transformation projects.

Manages investment compliance coding and monitoring for asset management clients. Reviews mandates, IMAs, prospectuses, and regulatory guidelines; codes and tests pre- and post-trade rules in Aladdin and proprietary systems; investigates breaches; maintains rule libraries; supports compliance reporting; resolves system issues; and partners with portfolio managers, operations, risk, compliance, and clients. Requires strong investment, capital markets, SQL, regulatory, and stakeholder-management expertise.

Manages business and IT control reviews, quarterly independent testing, risk assessments, residual-risk documentation, audit and business issue closure, control metrics, top-risk reporting, risk appetite flags, and conflicts-register analytics. Uses MetricStream, Cluster7, and Power BI to document controls, track evidence and issues, produce management information, and support senior-management risk oversight.

Lead end-to-end oversight of NAV production, fund accounting, and financial reporting for public markets funds. Ensure accuracy, timeliness, regulatory compliance, and strong controls across outsourced TPAs. Perform error and risk validation, support remediation and investigations, manage complex stakeholder queries, and drive process and governance improvements.

Lead and oversee transactional reconciliations, post and review journal entries, manage audit interactions, ensure compliance and control frameworks, investigate and resolve reconciling items, support project delivery and implementation, and build stakeholder relationships to maintain and improve control environment and risk management.

Lead and operate Identity and Access Management activities including account lifecycle, access role definition, incident response, audits, stakeholder management, onboarding of applications, process improvements, security training, and team leadership. Act as project manager for IAM initiatives and ensure scalable, resilient, and secure IAM operations.