Jobs at Majesco

Leads production support for Majesco’s Life, Annuity, and Health insurance platform. Performs incident and root-cause analysis, resolves complex Java and Oracle defects, deploys hotfixes, implements change requests, and executes product upgrades. Maintains ITSM records, coordinates service transitions, collaborates with product and security teams, translates business requirements into technical solutions, communicates with customers, and mentors junior programmers.

Leads support operations by translating customer contracts and service commitments into workflows, controls, and executable processes. Improves cross-functional processes, data quality, tools, automation, and AI adoption. Partners with technology, Legal, Sales, Support, and Services teams to define requirements, manage risks, strengthen audit readiness, and drive change enablement. Tracks adoption, compliance, stakeholder feedback, and business impact through sustained implementation.

Leads solution architecture and hands-on Java software development in the insurance domain. Mentors engineers, designs and implements integrated systems, resolves complex technical issues, authors design documentation, collaborates with business and technical stakeholders, supports Agile delivery, and provides strategic guidance on future projects.

Leads a small development team implementing and maintaining Majesco insurance products using the proprietary Java-based ICD/ICM low-code framework. Responsibilities include designing modules, developing workflows, rules, APIs, integrations, database scripts, automated tests, and CI/CD deployments. The role collaborates with architects and business analysts to meet functional and performance requirements while guiding developers in an Agile environment.

Leads solution architecture for a life and annuities insurance product. Defines scalable, secure, extensible designs; authors architecture specifications; oversees implementation, coding, code reviews, testing, and production issue resolution. Partners with product, engineering, quality, and customer teams, mentors developers, supports Agile planning and estimates, develops technical proofs of concept, and contributes to pre-sales. Requires extensive insurance product architecture experience and hands-on expertise across software development, integrations, databases, and enterprise architecture.

Leads global cloud and SaaS operations across Cloud Operations, SRE, Platform Engineering, and DevOps. Owns strategy, operating models, reliability, scalability, incident management, disaster recovery, cloud security, FinOps, vendor partnerships, and service performance. Develops globally distributed technical teams and collaborates with Product, Engineering, Security, Finance, Delivery, customers, and senior stakeholders to deliver secure, reliable, scalable, and cost-effective SaaS services.

Owns end-to-end solution architecture for Majesco P&C insurance implementations and modernization programs. Defines scalable architectures across policy, billing, claims, digital, data, APIs, and integrations; translates requirements into implementation guidance; leads design reviews; manages technical risks; and promotes product-first, reusable, automated solutions. Partners with customers, Product, Engineering, Security, Cloud, Data, and Services teams while mentoring architects and technical leads.

Manage technical relationships for premium support accounts, including escalations, incident resolution, customer communications, operational reviews, software upgrades, release coordination, and project planning. Advise customers on Majesco products, identify process gaps, coordinate internal stakeholders, deliver root-cause analyses, promote product adoption, and maintain account health. Requires extensive customer engagement, technical support or account management experience, insurance technology knowledge, implementation experience, and strong project, communication, and problem-solving skills.

Leads the design, development, testing, debugging, performance tuning, and support of high-performance .NET web applications. Provides architectural direction, conducts peer reviews, supports quality assurance, and promotes software development best practices. Collaborates with stakeholders on requirements, estimates, planning, and roadmap delivery. Leads technical teams, contributes to Agile processes, manages client expectations, and develops insurance solutions with a focus on quality, usability, and continuous improvement.

Lead security operations activities including alert investigation, SIEM detection rule development and tuning, log coverage validation, vulnerability management, incident response, and security reporting. The role improves monitoring effectiveness by reducing false positives, identifying telemetry gaps, integrating security platforms, developing dashboards, automating processes, and supporting tabletop exercises. It requires cross-functional collaboration with infrastructure, cloud, application, and security teams, plus ownership of technical improvements from identification through validation.

Administer and develop Jira Cloud and Confluence Cloud platforms, including workflows, permissions, automation, dashboards, templates, integrations, and migrations. Provide L2/L3 technical support, troubleshoot enterprise application issues, manage REST API and webhook integrations with ServiceNow and other systems, and deliver platform improvements while partnering with business stakeholders and vendors.

Design, develop, test, deploy, and optimize agentic AI solutions for project management, software development, QA, and business automation. Build autonomous agents, integrate LLMs and multi-agent frameworks, create agentic user interfaces, connect enterprise knowledge platforms and APIs, and support cloud deployment. Document reusable components and communicate solutions to technical and business stakeholders while researching emerging AI tools and practices.

Supports customers by troubleshooting production incidents, identifying defects, implementing fixes and change requests, and delivering product upgrades. Develops Java/J2EE and Oracle solutions, APIs, integrations, stored procedures, and business logic. Gathers requirements, prepares technical specifications, estimates work, participates in code and quality reviews, coordinates with customers and internal teams, and mentors junior Oracle developers. Insurance domain experience and customer-facing technical communication are preferred.

Leads UKG application architecture and administration as the senior technical SME. Configures modules, workflows, security, integrations, reports, dashboards, testing, releases, and production support. Partners with HR, Payroll, IT, Security, vendors, and business stakeholders to deliver secure, scalable solutions. Troubleshoots integration failures, performs root cause analysis, supports governance and audit readiness, protects sensitive HR data, and drives documentation, knowledge transfer, and continuous improvement.

Designs, develops, optimizes, and supports enterprise Oracle and PostgreSQL database solutions. Responsibilities include SQL and PL/SQL programming, performance tuning, Linux Shell scripting, database migrations, deployments, troubleshooting, data validation, and automation. Collaborates with application, QA, infrastructure, migration, and support teams across development, testing, and production environments.

Develop PRASE scripts from specifications, partnering with business analysts and customers to understand requirements. Perform SQL-based data analysis, unit testing, documentation, effort estimation, and application configuration. Apply business logic to meet customer objectives, with insurance policy administration experience preferred. The role requires a mathematics-related degree and 5–10 years of software development experience, ideally supporting life, health, or annuity insurance products and production support projects.

Leads business analysis for North American life and annuity insurance products. Translates product roadmaps into end-to-end user acceptance journeys, requirements, and test cases; leads requirements gathering for claims modules; supports UAT, defect triage, quality improvement, production issue resolution, project planning, and product demonstrations. Collaborates with product, testing, implementation, and customer teams while applying extensive life insurance and insurance technology expertise.