Jobs at Majesco

Provide L2 production triage and support for Majesco insurance products: diagnose and resolve Oracle PL/SQL and Java J2EE incidents, execute data patches, maintain Oracle codebase, track incidents in ticketing systems, coordinate cross-functional war rooms, perform root cause analysis, and improve monitoring and support processes.

Provide L2 production triage and support for Majesco Insurance products by diagnosing and resolving Oracle PL/SQL and Java J2EE issues, executing data patches, maintaining incident logs, coordinating cross-functional escalation, performing root cause analysis, and improving processes and documentation to prevent future incidents.

Implement, configure, and support Majesco insurance products using ICD/ICM low-code toolkit for P&C platforms. Define workflows, rules, and model mappings; develop features, write unit tests, debug, and perform database scripting. Collaborate with DevOps, QA, analysts, and customers; provide demos, training, and ensure quality deliveries.

Serve as technical advisor for premium Majesco accounts: map customer processes to product capabilities, manage ServiceNow incidents and escalations, coordinate upgrades and release planning, run regular stakeholder meetings, drive RCA and resolution plans, and help customers maximize product value.

The Senior Lead Engineer will design and implement agent-driven AI solutions, collaborating on workflows, and integrating various AI platforms to optimize business automation.

Design, develop, and optimize Oracle SQL/PLSQL database solutions. Translate business requirements into technical/functional specs, perform performance tuning, participate in reviews, collaborate with clients and teams, and learn Majesco product and Dev Studio to deliver robust, scalable database components.

L2 production support analyst responsible for triaging production cases, performing in-depth analysis, preparing and releasing data patches, conducting root cause analysis, escalating code-fix issues to engineering with documentation, addressing customer technical queries, and ensuring strict compliance with production support processes.

Design and deliver end-to-end learning solutions: conduct needs analysis, create self-paced eLearning and video content, build AI-enabled workflows/agents to automate ID processes, support virtual lab training, integrate courses with LMS (SCORM/xAPI), and measure learning effectiveness to drive continuous improvement.

Design, build, and deploy AI-enabled solutions and agentic workflows by integrating enterprise systems, MCP servers, APIs, vector search/RAG, automation tools, and monitoring to solve business problems and deliver measurable outcomes.