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Luxury Presence

500 Total Employees
Year Founded: 2016

Luxury Presence Leadership & Management

Luxury Presence's Candidate Tradeoffs

If you’re weighing whether Luxury Presence is the right fit, these are the core tradeoffs to consider.

  • Leaders here are coaches, not managers. They've done the job, give direct feedback, and are evaluated on whether their teams grow.

Luxury Presence Employee Perspectives

How would you describe your coaching style and how you work with your team on a day-to-day basis? 

I'm in the work with my reps - listening to calls, coaching in real time, not just reviewing dashboards. I set clear expectations and hold people accountable to activity and outcomes daily. If someone's off track, I address it immediately and specifically, not at the end of the quarter, month, or day.

How do you give feedback - what does a typical 1:1 look like? 

We start with your numbers, move into specific call or deal coaching, and end with action items for the week. Feedback is never vague - I'll point to the exact moment in a call where things went sideways. We run quarterly scorecards on both results and values, but the 1:1 is where the real development happens. I also send weekly focuses to each rep so that the priorities are always clear.

What do you look for in someone when deciding they're ready to move up? You're already doing the job before you get the title - coaching peers, improving processes, owning team outcomes beyond your own number. I look for people who are consistently high-performing and making everyone around them better. Hitting quota gets you paid; demonstrating leadership behaviors at the next level gets you promoted.

Caroline Cross
Caroline Cross, Sales Manager

What People Are Saying About Luxury Presence

  • Strategic Vision & Planning: Public CEO posts lay out a detailed, AI-first roadmap centered on Presence CRM and autonomous AI marketing for relationship-driven agents. Company positioning and external announcements consistently reinforce this direction.
  • Strong Execution: Product launches and external announcements (e.g., an autonomous AI Marketing Team and the rollout of Presence CRM) provide concrete milestones aligned to the roadmap. Visible delivery cadence signals momentum toward the stated platform goals.
  • Open & Transparent Communication: Leadership shares strategy, operating milestones, and rationale in public channels, and the homepage mirrors the same framing. This outward communication makes the company’s priorities and focus areas easy to understand.

Luxury Presence's Benefits

Implements team-based strategic planning

Uses an OKR operational model to clearly define goals and priorities

Utilizes an open door policy that encourages accessibility