Teams at LumiMeds

Lead and scale global customer support operations during U.S. hours: manage performance across chat, email, and phone; monitor KPIs; design SOPs and workflows; hire, onboard, train, and coach remote CS teams; act as escalation point and collaborate cross-functionally to resolve recurring issues.

Design bold, high-contrast visual assets for social, ads, email, web, and landing pages. Collaborate with marketing and growth teams, maintain brand consistency, iterate from feedback, and manage multiple requests and deadlines in a fast-paced startup environment.

Design bold, high-contrast visual assets for social, ads, email, web, and landing pages. Collaborate with marketing and growth teams, maintain brand consistency, iterate on feedback, and manage multiple requests and deadlines in a fast-paced startup environment.