Teams at IBS Software

Investigate, diagnose, test, document, and resolve SaaS application bugs across production and change releases. Create test cases, perform regression and sanity testing, analyze logs and databases, support monitoring and alerting, coordinate with development and infrastructure teams, and manage defects through closure. The role includes service management, root-cause analysis, security testing support, knowledge documentation, AI tool adoption, and on-call production support.

Leads deal shaping, solution consulting, and transformation advisory for large airline and airport operations IT engagements. Partners with sales, delivery, product teams, and aviation executives to design complex solutions, translate operational challenges into IT roadmaps, facilitate transformation workshops, articulate business value, and develop industry thought leadership, case studies, and solution accelerators.

Performs primarily manual functional, integration, system, regression, exploratory, UAT, and end-to-end testing. Designs test plans and cases, validates workflows, manages defects in Jira, supports Agile ceremonies, and conducts release and production verification. Contributes to automation by creating and maintaining regression scripts using tools such as Selenium, Playwright, or Cypress, with exposure to API, database, and CI/CD testing. Collaborates with cross-functional teams and improves test coverage, processes, and quality metrics.