Teams at Five9

Hands-on senior technical manager responsible for stabilizing and modernizing network and infrastructure across data centers and cloud. Lead transition from manual operations to automation and IaC, rebuild team skills, implement observability, support Kubernetes/AI/GPU workloads, hire and upskill engineers, and reduce incident load while enabling scalable, policy-driven operations.

The Senior Certinia PSA Cloud Developer will lead technical design and development of PSA solutions on Salesforce and Certinia, focusing on scalable solutions and collaborating with various business stakeholders.