Teams at Exness

Provide multilingual customer support and issue resolution through live chat, phone, and email. Process requests, troubleshoot technical issues, verify client documents, escalate cases through Salesforce or Jira, provide status updates, prepare reports, and meet quarterly KPI targets. The role requires English and Uzbek communication skills, accuracy, multitasking, reliability, and a customer-focused approach.

Provides multilingual customer support and issue resolution through live chat, phone, and email. The role processes requests, troubleshoots technical issues, verifies client documents, escalates cases through Salesforce or Jira, communicates status updates, prepares reports, and meets customer service KPIs.

Provide client support via live chat, phone, and email; troubleshoot and resolve issues; escalate via Salesforce or Jira; verify client documents; prepare reports; meet quarterly KPIs; attend company training; and perform ad hoc tasks. Role begins remote with relocation to the Southeast Asia support office after 2–3 months.