Teams at EXL

Lead account management support, presales, and solutioning for healthcare provider clients. Drive account research, pipeline governance, RFP/RFI orchestration, SFDC reporting, business reviews, and cross-functional coordination to expand revenue and ensure client satisfaction.

Lead, train, and mentor staff to ensure high engagement and productivity. Oversee client service standards, handle escalated client issues, and resolve problems promptly to maintain satisfaction and performance.

Design, build, and maintain scalable cloud-native data pipelines and dimensional data models using DBT, SQL, and AWS services. Implement infrastructure-as-code with AWS CDK, automate CI/CD, ensure data quality and governance, optimize performance, and collaborate with cross-functional teams and offshore partners to deliver analytics-ready data assets.