Teams at EXL

Performs complex professional tasks within a structured set of rules. Applies theoretical knowledge, principles, and process-flow understanding to make decisions and identify the appropriate rules for each situation.

Oversee electronic enrollment operations, ensuring accurate, compliant, and timely processing against service-level and quality standards. Validate data, resolve discrepancies, monitor performance metrics, conduct audits, and implement corrective actions. The role also provides guidance to junior staff, communicates with clients and beneficiaries, documents procedures, and supports continuous process improvement. Strong insurance regulatory knowledge, analytical ability, attention to detail, and experience with enrollment and workflow systems are required.