Teams at Elastic

The Enterprise Account Executive will drive demand for Elastic solutions in new Enterprise accounts, manage the sales cycle, and build relationships with customers.

Serve as technical presales lead for Elastic in the region: advise sales and partners, design architectures using the Elastic Stack, drive technical wins, represent Elastic at events, onboard and enable partners, and communicate customer feedback to engineering and leadership.

Lead the Partner Help Desk team to manage partner deal registrations, partner agreements, portal and workflow issues. Oversee case queues, improve processes, document procedures, train and coach staff, handle escalations, collaborate cross-functionally, and provide coverage during peak periods.