Teams at CrewBloom

Develop and execute LinkedIn content strategies, manage company and executive profiles, create thought leadership and educational content, and optimize performance using analytics and testing. Collaborate with internal experts to repurpose insights into platform-native content, monitor trends and algorithm changes, and drive organic reach, engagement, follower growth, conversations, leads, and brand authority.

Serve as primary client contact to onboard, train, and support customers. Build relationships, monitor customer health, resolve issues with product and technical teams, drive retention and expansion, and report on NPS, churn, and satisfaction trends.

Provide phone, email, and chat support to clients using the background screening platform. Resolve inquiries, assist with account setup and orders, train clients on billing and system functionality, collaborate with internal teams to obtain documentation, and maintain strong client relationships while meeting response and resolution targets.