Jobs at CrewBloom

Develop and execute LinkedIn content strategies, manage company and executive profiles, create thought leadership and educational content, and optimize performance using analytics and testing. Collaborate with internal experts to repurpose insights into platform-native content, monitor trends and algorithm changes, and drive organic reach, engagement, follower growth, conversations, leads, and brand authority.

Serve as primary client contact to onboard, train, and support customers. Build relationships, monitor customer health, resolve issues with product and technical teams, drive retention and expansion, and report on NPS, churn, and satisfaction trends.

Provide phone, email, and chat support to clients using the background screening platform. Resolve inquiries, assist with account setup and orders, train clients on billing and system functionality, collaborate with internal teams to obtain documentation, and maintain strong client relationships while meeting response and resolution targets.

Provide high-touch support to the Co-Founder by managing calendar and communications, tracking deliverables, preparing and reviewing documents, coordinating meetings, handling sensitive information, streamlining operations, and executing ad hoc initiatives (social media, team coordination) to ensure priorities and deadlines are met.

Generate and qualify leads, manage CRM and inbound/outbound sales activities, represent the company at tradeshows, nurture prospect relationships, and close new sales opportunities while collaborating with the team and adhering to remote work technical requirements.

Generate outbound leads via calls, email, and social media; qualify prospects and schedule meetings with decision-makers; articulate SaaS value propositions; maintain CRM records; collaborate with marketing and sales to optimize outreach; meet monthly meeting and qualified-lead quotas.

Lead B2B sales team to hit revenue targets while developing and implementing AI-driven sales workflows. Oversee AI tool integration, auditing, and training. Drive strategy, data-driven insights, client acquisition, sales presentations, and CRM-based pipeline management across diverse industries.