Teams at ConnectWise

Provide technical support to ConnectWise partners via email, phone, chat, cases, and remote sessions. Troubleshoot, document, escalate complex issues, mentor junior team members, contribute knowledge-base articles, and communicate product updates to partners.

The Principal Software Engineer I develops high-quality software, collaborates with teams, and maintains coding standards while coaching others and ensuring timely deliverables.

Provide technical support to ConnectWise partners via email/phone/chat/cases and remote sessions. Troubleshoot, document, escalate complex issues, maintain knowledge base, coach junior staff, and communicate product updates to improve partner experience.