Teams at Citi

Perform user acceptance testing for KYC/AML systems: create and execute UAT plans/scripts, document and track defects, assess controls for regulatory/compliance risk, liaise between business, technology and compliance, report findings, and support system usability improvements while operating with limited supervision.

Senior leader responsible for transforming and standardizing global reference data operations across client lifecycle functions. Drive digitization, automation, and large-scale transformation programs; ensure high-quality, governed, scalable reference data supporting risk, compliance, and front-to-back operations. Build stakeholder relationships, manage budgets, assess risk, and lead a diverse global team to deliver consistent processes and operational excellence.

Perform KYC/AML client profile reviews and documentation checks to ensure regulatory and Citi policy compliance. Update KYC records, track expiry and approval processes, follow up with clients for missing information, and support governance, oversight and regulatory reporting in coordination with Compliance and Control.